Bilingual Samsung Experience Consultant Lead

Become a Bilingual Full-Time Retail Sales Associate for Samsung Electronics America (SEA) at 2020 Companies, an outsourced sales and marketing company representing well-known brands in Consumer Electronics, Telecom, and Energy. Drive consumer sales of Samsung Electronic devices, including phones, tablets, and wearables, while providing first-rate customer service.

About the role

As a Samsung Experience Consultant (SEC), you will drive sales within a Best Buy retail store. The ideal candidate excels in sales and consumer electronics, is well-organized, self-motivated, and passionate about customer service and relationship-building.

Responsibilities

• Demonstrate, sell, and promote Samsung products to customers in Best Buy.
• Ensure consumers have the latest and most relevant product information for informed purchase decisions.
• Excel at building relationships with Best Buy associates and leadership through daily trainings, collaboration, and goal sharing.
• Drive sellout of Samsung mobile products and services using conversational consulting sales techniques.
• Uncover and understand customer needs, recommending Samsung products to fit those needs.
• Build confidence in Samsung products and services for Best Buy employees and customers as a brand evangelist.
• Build strong partnerships with Best Buy staff to drive key initiatives and goals.
• Meet or exceed personal and store sales goals monthly.
• Provide excellent customer and client service through interactions with customers and Best Buy employees.
• Ensure retail brand standards are met through merchandising, security, installation, and cleanliness.
• Complete display resets during new product launches and upon request.
• Complete daily reporting on sales performance and retail insights.

Performance Measurements

• Regular and prompt attendance.
• Daily accurate reporting.
• Meet or exceed established monthly/weekly sales quotas/goals.
• Customer/client satisfaction.

Requirements

• High school diploma or equivalent required.
• Six (6) months prior sales, retail, telecom, or marketing experience preferred.
• Demonstrated knowledge of products and services.
• Excellent communications, presentation, interpersonal, and problem-solving skills.
• Impeccable integrity and commitment to customer satisfaction.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Availability to work weekend evenings and high-demand retail holidays.
• Ability to maintain customer confidentiality.

Core Competencies

• Plan and Align
• Drive Results
• Customer Focus
• Collaborates
• Tech Savvy

Pay

Hourly Pay: $21.00 per hour. Earn a bonus, paid quarterly. Next-day pay on-demand with DailyPay.

Schedule

Work an average of 32+ hours per week during high-traffic times, including weekends, weekdays, and some holidays.

Benefits

• Paid training completed online via computer or mobile device.
• Apparel provided.
• Company-provided tablet or phone.
• Eligible for medical, dental, and vision benefits.
• Paid time off + paid holidays.
• 401k with company match.

About 2020 Companies

We welcome every voice and are committed to building a truly inclusive environment where differences are celebrated. We provide paid holidays, long-term career pathing, personal development opportunities, and professional stretch assignments to support our team in being their authentic selves.