Bilingual Samsung Experience Consultant Lead

Become a Bilingual Full-Time Retail Sales Associate for Samsung Electronics America (SEA) at Best Buy. We are 2020 Companies, an outsourced sales and marketing company representing leading brands in Consumer Electronics, Telecom, and Energy. Join our team to drive consumer sales of Samsung Electronic devices, including phones, tablets, and wearables.

About the role

As a Samsung Experience Consultant (SEC), you will drive sales within a Best Buy retail store. The ideal candidate excels in sales and consumer electronics, is well-organized, self-motivated, and passionate about customer service and relationship-building.

Responsibilities

• Demonstrate, sell, and promote Samsung products to customers in Best Buy.
• Ensure customers have the latest and most relevant product information for informed purchase decisions.
• Build relationships with Best Buy associates and leadership through daily trainings, collaboration, and goal sharing.
• Drive sellout of Samsung mobile products and services using conversational consulting sales techniques.
• Uncover customer needs and recommend suitable Samsung products.
• Act as a brand evangelist to build confidence in Samsung products among Best Buy employees and customers.
• Build strong partnerships with Best Buy staff to drive key initiatives and goals.
• Meet or exceed personal and store sales goals monthly.
• Provide excellent customer and client service through interactions with customers and Best Buy employees.
• Maintain retail brand standards through merchandising, security, installation, and cleanliness.
• Complete display resets during new product launches and upon request.
• Complete daily reporting on sales performance and retail insights.

Performance Measurements

• Regular and prompt attendance.
• Daily accurate reporting.
• Meet or exceed established monthly/weekly sales quotas and goals.
• Customer and client satisfaction.

Requirements

• High school diploma or equivalent required.
• Six (6) months prior sales, retail, telecom, or marketing experience preferred.
• Demonstrated knowledge of products and services.
• Excellent communication, presentation, interpersonal, and problem-solving skills.
• Impeccable integrity and commitment to customer satisfaction.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Availability to work weekend evenings and high-demand retail holidays.
• Ability to maintain customer confidentiality.

Core Competencies

• Plan and Align
• Drive Results
• Customer Focus
• Collaborates
• Tech Savvy

Pay

• Hourly Pay: $19.00 per hour.
• Earn a bonus, paid quarterly.
• Next-day pay on-demand with DailyPay.

Schedule

• Work an average of 32+ hours per week.
• Scheduled during high-traffic times, including weekends, weekdays, and some holidays.

Benefits

• Eligible for medical, dental, and vision benefits.
• Paid time off + paid holidays.
• 401k with company match.
• Paid training completed online via computer or mobile device.
• Apparel provided.
• Company-provided tablet or phone.
• Exciting work environment to showcase customer service skills.
• Ongoing training and development opportunities.

About 2020 Companies

We welcome every voice and are committed to building a truly inclusive environment where differences are celebrated. We provide opportunities for personal and professional growth, including paid holidays, career pathing, development programs, and stretch assignments. 2020 Companies is proud to be an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.