Bilingual Sales Specialist

About the role

This role is designed for individuals who are highly driven, sales-focused, and consistently perform at an A+ level. If you are not motivated by results, accountability, and being a strong contributor to a top tier Sales team and 5-Star service-oriented company, this position will not be the right fit. We are intentionally selective with our candidates and seek high performers only.

Responsibilities

• Convert inbound leads into sales using consultative selling techniques
• Utilize proprietary software and proven internal tools
• Follow up on quotes with urgency and professionalism
• Manage priorities efficiently in a high-volume environment
• Build strong, professional relationships with customers and teammates
• Take ownership of performance metrics and outcomes
• Answer inbound phone calls from customers and convert calls to a sale
• Enter required information in the CRM
• Input personal customer information
• Follow the company phone call sales script
• Utilize the company software to process orders
• Become an expert user within the company operating software
• Spend approximately 25 minutes each day during the first hour of the shift learning (GCU)
• Log each phone call into the company database
• Follow the rules and guidelines established by the management team
• Follow up with team leader regularly on items you have been coached on
• Bring a positive attitude to every communication with the customer
• Be part of the team and contribute positively
• Be aware of areas that may require improvement and work on them
• Show respect to your teammates by showing up on time for all scheduled events
• Share your sales performance goals with your team leader
• Empower your competitive nature to always be improving your numbers
• Support your team members as necessary
• Fluency in Spanish (preferred but not required)

Specific Responsibilities

• Answer inbound phone calls from customers and convert calls to a sale
• Enter required information in the CRM
• Input personal customer information
• Follow the company phone call sales script
• Utilize the company software to process orders
• Become an expert user within the company operating software
• Spend approximately 25 minutes each day during the first hour of the shift learning (GCU)
• Log each phone call into the company database
• Follow the rules and guidelines established by the management team
• Follow up with team leader regularly on items you have been coached on
• Bring a positive attitude to every communication with the customer
• Be part of the team and contribute positively
• Be aware of areas that may require improvement and work on them
• Show respect to your teammates by showing up on time for all scheduled events
• Share your sales performance goals with your team leader
• Empower your competitive nature to always be improving your numbers
• Support your team members as necessary

Qualifications

• Required English fluency
• Spanish fluency (preferred but not required)
• Comfort speaking on the phone
• 1+ year of Inbound Sales experience (preferred)
• Call center experience (preferred)

Skills

• Results-driven and motivated by measurable performance
• Pride in being reliable, prepared, and accountable
• Proactive, organized, and capable of managing competing priorities
• Teamwork and consistent contribution at a high level
• Coachable and committed to continuous improvement
• Long-term career growth, not just short-term employment

Benefits

The company provides ongoing training, exposure to senior leadership, and the tools necessary to succeed at a high level. Those who excel in this role gain valuable professional skills and clear advancement opportunities.

Pay

Details about pay are not specified in the job posting.

Schedule

Details about the schedule are not specified in the job posting.