Bilingual (English & Korean) Sales Operation Specialist

Location: Falls Church, VA (on‑site in office). Job Type: Full-time, Permanent. Pay: $50,000.00 – $65,000.00.

About the Role

BizFlow is seeking a Sales Operation Specialist to join our growing team in Falls Church, Virginia. In this role you will streamline processes, manage renewals and invoicing, and ensure customers receive top‑tier service while supporting revenue growth.

Responsibilities

• Manage the entire license and maintenance renewal process for customers.
• Create and issue invoices for license renewals and services.
• Gather and prepare data for invoices.
• Follow up with customers for collections.
• Maintain records of customers and maintenance contracts.
• Interact with customers for renewal of maintenance contracts.
• Maintain a professional, customer‑service‑oriented environment to promote sales of product licenses.
• Manage weekly reporting, including customer‑side requirements and reports for the executive team.
• Support project/professional service tasks such as timesheet and charge‑code management, expense reports, and monthly financials.
• Coordinate with the sales team on new sales activities.
• Support administrative tasks as needed.
• Demonstrate attention to detail and strong organizational skills.
• Communicate clearly and professionally in both written and oral forms.
• Identify and resolve problems in a timely manner, meet deadlines, and develop alternative solutions.
• Interact effectively with all levels of management and other employees.

Qualifications

• Bilingual (Korean & English) preferred, but not required.
• Prior sales administrative experience preferred, but not required.
• Maintenance renewal experience preferred, but not required.
• Invoicing experience preferred, but not required.
• Demonstrated attention to detail and organizational skills.
• Clear and professional written and oral communication abilities.
• Proficiency with Microsoft Office, especially Excel.
• Ability to quickly learn new software and applications.
• Must be a U.S. citizen or permanent resident.
• Able to pass a standard background check.

Pay

Salary range: $50,000.00 – $65,000.00 per year.

Schedule

Full‑time, permanent position.

Benefits

You’ll be part of a mission‑driven team where growth is supported, ideas are welcomed, and your work directly impacts customers and the business. BizFlow offers an inclusive, supportive, and innovative culture that values curiosity, continuous learning, and a strong sense of purpose.