Bilingual Retail Readiness Specialist

Duties/Responsibilities

• Build and maintain launch-readiness playbooks for new product introductions (NPI) and seasonal resets — covering fixtures, displays, signage, labor, training, and inventory — for major retail partners.
• Coverage of fixtures & displays: Coordinate fixture and display programs from design intent through build, shipment, installation, and refresh tracking; monitor store refresh completion rates and chase gaps to closure.
• In-store labor: Support in-store labor planning and scheduling so trained coverage aligns with launches, promotions, and high-traffic windows.
• CPFR alignment: Partner with CPFR and Supply Chain teams to align forecasts, replenishment, and inventory positioning with retail marketing programs — so displays are never empty on launch day.
• Training deployment: Coordinate deployment of product USP/benefit training materials and readiness communications to field teams and third-party labor ahead of every major program.
• Measurement: Track and report readiness KPIs — store refresh completion, training completion, on-time fixture installation, launch-day readiness, and sellout performance — and flag risks early.
• Field engagement: Conduct store visits and execution audits; document findings, share best practices, and feed lessons learned back into the readiness playbook.

Requirements/Qualifications

• Bilingual fluency in English and Mandarin Chinese (spoken and written) is required — this role collaborates regularly with Hisense headquarters teams in China on readiness planning, content, and program alignment.
• 2+ years of experience in retail marketing, retail operations, merchandising execution, vendor field teams, or a related function; consumer electronics or major appliance experience is a plus.
• Familiarity with big-box retail execution — planograms, resets, fixture installation, third-party labor, and/or retailer portal systems.
• Working knowledge of CPFR, forecasting, or replenishment concepts, or a demonstrated aptitude to learn them quickly.
• Strong project coordination skills: you keep multi-workstream checklists honest, communicate status clearly, and escalate before problems become surprises.
• Proficiency in Microsoft Excel and PowerPoint; comfort turning messy inputs into clear trackers and readable reports.
• Willingness to travel up to 30%, driven by seasonality, for store visits, resets, launches, and retailer meetings.
• Bachelor’s degree in Business, Marketing, Supply Chain, or a related field, or equivalent practical experience.

Why This Role?

• This is a ground-floor seat on a function Hisense is building deliberately — modeled on the readiness discipline used by the most admired names in retail.
• You will learn every lever of retail execution — fixtures, labor, training, CPFR, and retail marketing — from a leadership team with decades of experience, with a clear runway to grow as the team grows.

Compensation & Benefits

• Hisense USA offers competitive compensation and a comprehensive benefits package including medical, dental, and vision coverage, 401(k), paid time off, and employee product discounts.

Equal Opportunity

• We are an Equal Opportunity Employer and committed to providing a work environment that is free from discrimination, harassment, and retaliation.