BILINGUAL RECEPTIONIST (English/Spanish) - OGHS - Reopened

About the role

Greets and directs visitors, students, parents, and staff and provides clerical assistance as needed.

Responsibilities

• Operate a centralized telephone switchboard, directing calls to appropriate personnel, departments, and offices; receive and transmit messages.
• Greet and assist visitors, students, parents, and staff, and direct them to the appropriate department.
• Provide general information to callers concerning school district events, facilities, and school boundaries.
• Provide English/Spanish translation, including documents and correspondence, for various departments.
• Perform specific clerical tasks, such as typing, copying, collating, and filing, as assigned.
• Provide assistance to District administrators by performing routine clerical tasks.
• Collect data and prepare planning calendar, schedules, and bulletins.
• Clip news articles and items from publications that pertain to education at state, federal, or local level(s).
• Maintain use of facilities schedules for District Service Center, including Board Room and Conference Rooms.
• Receive, sort, and distribute United States and inter-district mail; receive and send certified and express mail.
• Serve as "key operator" for copy machine.

Requirements

• High school diploma or general education degree (GED); additional courses in office procedures or two years clerical experience; six months in an educational setting.
• Valid California Driver’s License.
• Knowledge of operation of a centralized telephone switchboard; telephone techniques and etiquette; interpersonal skills including tact, courtesy, and diplomacy.
• Knowledge of modern office practices, procedures, and equipment; computer applications, including Microsoft Word, Excel, and GroupWise.
• Knowledge of correct English and Spanish usage, grammar, punctuation, spelling, and vocabulary; general postal procedures and regulations.
• Ability to perform receptionist duties; provide information clearly and understandably; receive the public tactfully and courteously.
• Ability to understand and follow oral and written directions; establish and maintain cooperative and effective working relationships with others.
• Ability to communicate effectively both orally and in writing in both Spanish and English; operate computers and learn new computer programs.
• Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Ability to receive, sort, and process United States, inter-district, and jet mail; type at a corrected speed of 45 words per minute.
• Ability to maintain routine records and logs; perform general clerical duties including typing, filing, and duplicating; perform simple and repetitive tasks.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Regularly required to sit; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear.
• Occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl.
• Must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required include close vision, distance vision, peripheral vision, and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• The noise level in the work environment is usually moderate.

Additional Notes

As the initial person with whom the public, parents, students, and staff come in contact, individuals assigned to this position must present a courteous, helpful, friendly demeanor at all times, and must be neatly groomed and professionally attired.