Bilingual PSA Manager

About the role

The Prevention of Sexual Abuse (PSA) Manager oversees, coordinates, and implements the organization’s Prevention of Sexual Harassment Program in accordance with federal and agency standards and applicable regulations. This role ensures all federally-funded programs—such as shelters, transitional foster care, and residential care sites—maintain full compliance with federal/agency PSA Standards, safeguard the rights and safety of unaccompanied children, and promote a trauma-informed and abuse-free environment. The PSA Manager serves as the agency’s subject matter expert and point of contact for PSA compliance, investigations, staff training, and corrective actions. The position requires exceptional attention to detail, strong ethical judgment, and the ability to lead sensitive investigations with professionalism and integrity. Bilingual Spanish is required.

Responsibilities

• Oversee implementation of federal/agency Prevention of Sexual Abuse (PSA) Standards across all programs.
• Serve as the agency’s primary liaison to federal/agency on all matters related to PSA compliance and reporting.
• Ensure all staff, contractors, and volunteers understand and adhere to zero-tolerance policies for sexual abuse, sexual harassment, and retaliation.
• Maintain comprehensive records of PSA compliance activities, including training, audits, investigations, and corrective actions.
• Coordinate and monitor adherence to PSA standards during monitoring visits, state licensing inspections, and internal audits.
• Lead the organization’s PSA Committee, ensuring cross-departmental collaboration on prevention and response efforts.
• Develop, implement, and update PSA training curricula for all staff, contractors, and volunteers.
• Conduct or coordinate pre-service, annual, and refresher trainings on sexual abuse prevention, reporting obligations, and trauma-informed care.
• Ensure child-appropriate education is provided to all unaccompanied children regarding their rights, protection from abuse, and reporting processes.
• Evaluate training effectiveness and maintain documentation of completion rates and competency checks.
• Receive and promptly respond to all allegations of sexual abuse, harassment, or misconduct in accordance with federal/agency, Health and Human Services (HHS)/Administration for Children and Families (ACF), and state reporting requirements.
• Coordinate internal investigations, ensuring neutrality, confidentiality, and compliance with all regulatory timelines.
• Collaborate with law enforcement, child protective services, and Federal Field Specialists (FFS) on incident response and resolution.
• Ensure that alleged victims receive appropriate protection, medical care, mental health services, and support during investigations.
• Track and analyze incident trends to inform prevention strategies.
• Conduct regular audits and facility walkthroughs to assess PSA compliance and identify risk factors.
• Monitor adherence to reporting protocols, supervision requirements, and facility safety standards.
• Develop corrective action plans (CAPs) in response to internal findings or external monitoring results.
• Prepare detailed reports for leadership summarizing trends, root causes, and recommended improvements.
• Promote a culture of accountability, transparency, and continuous quality improvement.
• Partner with HR, Compliance, and Program Directors to ensure consistent application of PSA standards across all departments.
• Participate in strategic planning related to safety, risk management, and compliance initiatives.
• Serve as an advisor to executive leadership on emerging trends and best practices in child safety and abuse prevention.
• Engage in community partnerships and interagency collaborations to strengthen prevention and response efforts.
• Participate in and provide support groups and classes to the community and clients of the agency.
• Maintain a welcoming environment for families and other community partners.
• Ensure compliance with HIPAA and PII privacy and security requirements.
• Perform other duties as assigned, including tasks to support other programs/services, cleaning, organizing, child care, attending meetings, transportation, and paperwork.

Requirements

• Bachelor’s degree in Social Work, Psychology, Criminal Justice, Public Administration, or related behavioral science field. OR Bachelor’s degree in Business Administration or Management AND at least 1 year of experience working with child welfare standards, best practices, or quality assurance/compliance.
• At least 5 years of experience in child welfare, compliance, investigations, or risk management, including 2 years in a supervisory or leadership capacity.
• Demonstrated experience implementing or managing sexual abuse prevention or compliance programs in a regulated environment (preferably federal/agency, child welfare, or juvenile justice).
• Bilingual Spanish is required.
• Strong understanding of federal/agency PSA Standards, child protection laws, and mandatory reporting requirements.
• Exceptional written and verbal communication skills, including report writing and documentation.
• Proven ability to handle sensitive, confidential, and emotionally charged issues with professionalism.
• Familiarity with 2 CFR 200, HHS/ACF grant compliance, and state licensing standards (preferred).
• Certification or training in sexual abuse prevention, forensic interviewing, or trauma-informed investigation.
• Ability to obtain Criminal and Child Abuse Clearance from the State of California/Department of Justice.
• Must be available full-time and able to adjust work day/work week to provide services when clients and families need them, which can routinely include evenings and occasionally weekends.
• Demonstrate understanding of the importance of compliance with HIPAA privacy practices.
• Ability to work independently and as part of a team, with strong conflict resolution, communication, and organizational skills; great attention to detail.
• Ability to adhere to attendance and punctuality policy.
• Must pass and remain current in CPR/First Aid.
• Must be able to effectively utilize computers and basic computer software.
• Must meet Licensing (or contract if not FFA position) and insurance requirements.
• Must have a valid Driver’s License and a good driving record.
• Must be at least 18 years old with at least 2 years of driving experience.
• Must pass a drug screen, physical exam, and Tuberculosis skin test.
• Foster Family Agency experience preferred.

Additional Qualifications

• This position is funded through a federal cooperative agreement. Continued employment is contingent upon continued grant funding, federal/agency approval (when applicable), and continued compliance with all federal/agency, licensing, and personnel requirements.
• As a condition of employment, the successful candidate must meet all minimum qualifications established by federal/agency and the organization for the position.
• Successfully obtain and maintain a Federal/Agency Suitability Determination, including all required background investigations and clearances, prior to having contact with unaccompanied children.
• Successfully complete all required criminal history background checks, child abuse and neglect registry checks, fingerprint-based clearances, and other background screenings required by federal/agency, Community Care Licensing (CCL), and the organization.
• Successfully complete all required Federal/Agency pre-service, onboarding, annual, and ongoing training within required timeframes.
• Demonstrate the ability to provide trauma-informed, culturally responsive, and child-centered services to unaccompanied children.
• Bilingual proficiency in English and Spanish is required for positions designated as bilingual and may be verified through the organization's language proficiency assessment process.
• Provide documentation of all required immunizations and authorize the organization to obtain and verify immunization records through the California Immunization Registry (CAIR), as applicable.
• Successfully complete and maintain all required health screenings, physical examinations, tuberculosis (TB) clearance, immunizations, vaccinations, and other medical requirements established by federal/agency, Community Care Licensing (CCL), applicable law, or organizational policy.
• Maintain all required licenses, certifications, registrations, and credentials applicable to the position throughout employment.
• Comply with all applicable federal/agency policies, federal regulations, state laws, licensing requirements, accreditation standards, confidentiality requirements, and organizational policies and procedures as a condition of employment.
• Possess and maintain authorization to work in the United States. Positions requiring transportation duties must maintain a valid driver's license, an acceptable driving record, and insurability under the organization's automobile insurance policy.

Physical Demands

• While performing the duties of this job, the employee is regularly required to talk or hear.
• The employee frequently is required to stand, walk, sit, move quickly, run, use hands, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, and taste or smell.
• The employee must also be able to remain in a seated position while working in the office.
• Employees may be required to lift or carry items 10-50 lbs., usually holding it in the hands or arms or on the shoulder.
• There may be situations where the employee will have to care for the personal needs of infants and children, such as managing personal accidents/bathroom support, feeding, and cleaning up infants and children.
• The employee may be working outside for periods of time in all seasons of weather.
• Employees will be required to drive a motor vehicle.
• This position requires regular and consistent attendance; excessive unplanned absences are disruptive to agency business.
• All employees, regardless of position, serve as role models for children, adolescents, and others served by the agency. Therefore, each employee must at all times be emotionally stable and able to function effectively with children, adolescents, and adults who may have mental or behavioral health problems. The staff must be able to demonstrate appropriate daily behavior, appropriate expression of emotions, as well as appropriate role modeling. Hostility, aggression, and unnecessary or inappropriate physical actions as well as inappropriate emotional expression are not acceptable.

Pay

$32.50 per hour