Bilingual Program Case Coordinator

Key Responsibilities

• Develop and oversee individualized participant programs, ensuring services meet clinical, social, and community-integration needs
• Serve as a primary liaison for families, providing information, resources, and ongoing communication
• Coordinate and support discharge planning, including follow-up as directed
• Attend clinical team meetings, supervision sessions, and required program meetings
• Organize and facilitate internal medical appointments, ensuring completion of annual medical requirements
• Track, document, and distribute medical summaries and appointment documentation as required
• Affiliate with training new staff involved in participant medical coordination, as requested

Qualifications

• Bachelor’s Degree in a social services–related field
• Minimum of two (2) years of experience providing direct or indirect support services in a medical and/or rehabilitation setting, preferably with individuals with disabilities
• Strong organizational skills with excellent attention to detail
• Effective written and verbal communication skills
• Reliable, responsible, and compassionate approach to work
• Commitment to the organization’s mission and values
• Bilingual in Mandarin or Cantonese