Bilingual Prevention of Sexual Abuse (PSA) Compliance Manager_JOR

About the role

The Prevention of Sexual Abuse Compliance Manager for La Jornada is responsible for implementing, training, documenting, and ensuring ongoing compliance with ORR Policy Sections 4, 5, and the Interim Final Rule (IFR) on preventing, detecting, and responding to sexual abuse and sexual harassment; establishing a respectful and supportive workplace environment; elevating issues or concerns to Program leadership and ORR.

Responsibilities

• Perform all work in a manner consistent with NYAP’s mission, values, and philosophies
• Establish a respectful and supportive workplace environment that cares for people, connects communities, and promotes peace
• Provide child-friendly PSA Orientations to children in care and oversee implementation, training, documentation, and ongoing compliance with ORR Policy and IFR
• Review grievances and elevate them to the program director for resolution
• Promote a culture of safety, proactive risk management, and adherence to ORR Policy/Manual of Procedure Sections 4 and 5
• Work closely with Program leadership and ORR’s PCAN Team in providing guidance and ensuring implementation of policies and procedures related to prevention, detection, and response to sexual abuse (SA), sexual harassment (SH), inappropriate sexual behavior (ISB) and code of conduct violations
• Ensure ORR and State guidelines compliance for reporting Significant Incidents Reports (SIRs)/Child Level Events (CLE) and provide consultation and guidance to Program leadership and staff
• Lead, provide guidance, and direction to the Program’s SIR Review Team, clinicians, case managers, and other staff in proper reporting to ORR and CPS, including conducting staff training on Prevention, Detection, and Response to sexual abuse (SA) and sexual harassment (SH)
• Act as the direct Point of Contact (POC) and Subject Matter Expert (SME) to Program and ORR Stakeholders related to ORR IFR and ORR Policy related to prevention, detection, and response to SA/SH/ISB and staff code of conduct violations
• Directly liaise with ORR’s PCAN Coordinator, designated Programs’ FFS, CFS, PO, and ORR stakeholders to implement ORR/IFR compliance within 6 months of Program facility opening
• Support Staffing Plan creation and updates, work closely with staff in reviewing SA SIRs, Risk Assessments, and IMEs with SA/SH components, and provide guidance to Program
• Complete referrals to Legal Service Providers (LSP), child advocates, and other stakeholders per ORR Policy
• Serve as the point of contact (POC) for ORR’s PCAN Coordinator regarding matters related to ORR Policy/IFR standards and report information to Program Director and PSA Review Team as needed; provide response and accountability for ORR/IFR compliance at NYAP Programs and elevate concerns to National Director of Operations
• Ensure Programs follow proper ORR Policy related to third-party reporting and maintain privacy/confidentiality of information
• Work to collect, assemble, prepare, present, and submit all documentation required for ORR and IFR audits and work closely with FFS/PO monitors and IFR auditors in responding and complying with document requests and Corrective Action Plans (CAPs)
• Directly attend, participate in required ORR/IFR audits and monitoring visits
• Participate in Program staffing(s) as POC on issues related to case reports of SA/SH/ISB; and respond to all ORR and PSA Coordinator requests, including monitoring requests by FFS/CFS
• Compile data, create and generate reports for PCAN and other ORR and State stakeholders as necessary
• Create, maintain, update, and ensure compliance with ORR PSA bulletin boards, staffing plans, update video monitoring requirements, and ensure documentation of video monitoring upgrades, update, and provide PSA orientations when needed
• Participate as SME during Incident Review Team meetings, create and update NYAP PSA guidelines and ORR/IFR documentation, maintain all records for ORR/IFR audit purposes
• Participate in public appearances and presentations as requested, and work collaboratively with other NYAP programs and staff throughout the organization
• Initiate referrals to the Office of Trafficking in Persons (OTIP), LSP, child advocates, and other stakeholders
• Aid in the development of PSA-related child-friendly materials and maintain up-to-date posters and materials required by ORR/PCAN or other stakeholders
• Collaborate with continuous quality improvement efforts to assure that service quality and reporting meet contract requirements
• Perform other duties as requested

Qualifications

• Bachelor's degree in behavioral sciences, human services, or social services fields
• At least one year of experience working with child welfare standards, best practices, or quality assurance or compliance
• Pass a criminal background check
• Proficient use of desktop and laptop computers, smartphones, tablets, printers, fax machines, and software including word processing, spreadsheet, and database programs
• Bilingual (English Spanish), with fluency in Spanish required
• Minimum automobile insurance coverage of $100,000/300,000 bodily liability coverage
• Valid state driver’s license, reliable personal vehicle, and a good driving record

Other Skills/Requirements

• Some travel is required
• Must be open and willing to work non-traditional work hours as well as on-call responsibilities
• Provide excellent internal and external customer service
• Must possess good verbal, listening, and written communication skills
• Willingness to work flexible and non-traditional hours with a possibility of being on call on nights/weekends, in the service of foster caregivers, families of origin, and persons served
• Excellent written and verbal communication skills
• Caring attitude and strong understanding of child development
• Nurturing teaching approach