Bilingual PM Youth Care Worker- 2pm-10pm

About the role

Under the general direction of the Lead, Evening and Weekend Supervisors, the Youth Care Worker is responsible for the daily care and supervision of unaccompanied children (UAC) ensuring their health, safety and well‑being is protected at all times. The Youth Care Worker implements direct care services that promote best practices and facilitate the optimum delivery of quality trauma‑informed care to UAC. The role ensures that each UAC’s physical, social, emotional, educational, and recreational needs are met in accordance with agency policy, TDFPS Minimum Standards and ORR Policy.

Responsibilities

• Maintain positive, supportive and professional relationships with UAC and program staff.
• Elevate concerns or issues related to UAC, program staff, work and living environment within required timeframes.
• Complete all required documentation for UAC accurately and within required timeframes.
• Ensure resident‑to‑staff ratio is properly maintained at all times.
• Utilize positive behavior management techniques including verbal redirection, prompting, reminders, de‑escalation and emergency behavior intervention.
• Provide overall care, supervision and safety of children in care, assisting with facilitation of educational, recreational and spiritual activities.
• Participate in daily community meetings to teach, support and guide UAC.
• Teach practical problem‑solving, time and money management, and life skills.
• Assist with daily chores to ensure a clean and orderly environment (e.g., laundry, sweeping, mopping, dishes, beds, windows, etc.).
• Cooperate with co‑workers and supervisors, providing feedback to supervisors.
• Maintain ongoing dialogue with workers on other shifts about clients to promote continuity of care.
• Mentor and assist newly hired Youth Care Workers during the general observation training period.
• Report to work as scheduled and ensure supervision of residents without interruption until relieved.
• Elevate pertinent information or concerns regarding the basic health and well‑being of UAC and the work/living environment.
• Ensure special supervision and safety plan measures are adhered to at all times.
• Facilitate and monitor intakes/admissions.
• Model professional conduct and demonstrate adequate skills, abilities and judgement, especially during volatile situations.
• Coordinate and/or assist in the facilitation of off‑campus activities.
• Provide guidance and direction to UAC in areas such as social skills, emotion regulation, academics, problem solving, personal hygiene, and life‑skill development.
• Ensure adherence to medication administration procedures.
• Coordinate and/or provide transportation of UAC using agency vehicles.
• Complete routine inspections of facilities used by UAC, elevating maintenance needs or concerns.
• Demonstrate proficiency in knowledge of agency policy, TDFPS Minimum Standards and ORR Policy.
• Actively participate in the enhancement and/or improvement of the living and working environment for residents and employees.
• Attend administrative staff meetings, staff retreats, and other team‑building activities.
• Demonstrate knowledge and sensitivity of cultural norms, values and heritage.
• Complete a 10‑day New Employee Orientation; failure to meet this requirement will conclude employment.
• Complete all required professional development assignments in a timely manner.
• Be sensitive to the service population’s cultural and socioeconomic characteristics.
• Adhere to safety training and protocols daily, taking precautionary measures to ensure safety and well‑being of self and others.
• Protect confidentiality of any information or material obtained in the service with the organization.
• Adhere to the Code of Conduct and the Faith and Morals Policy.
• Take a solution‑oriented approach, promote collaboration and commitment to the organization’s Mission and Vision.
• Perform other duties as assigned by the Program Director.

Competencies

• Adaptability
• Advocacy
• Teamwork
• Communication