Bilingual Patient Coordinator

About the role

The Patient Coordinator (Front Office Receptionist) schedules appointments, performs check-in and out duties, assists with checkout duties as needed, and performs administrative duties. At CHOICE Healthcare Services, our mission is to provide everyone access to the healthcare they need. CHOICE is the largest provider of pediatric dental care in the Southwest United States, and we pride ourselves on delivering high quality care to children in our communities.

Benefits

• Care for your wellbeing and work-life balance
• Professional and personal growth
• Experienced leadership support
• Fun and supportive team dynamic with events and celebrations
• Comprehensive benefit package

Responsibilities

• Collect and process payments
• When authorizations are received back in the mail, import and call parents
• Schedule treatment appointments and recall appointments
• Confirm treatment appointments
• Take calls throughout the day
• Process No Show Reports
• Schedule patients from ASAP List
• Check patients in and out
• Verify information on file
• Verify eligibility with insurance
• Call patients when past 10 minutes
• Confirm observation appointments
• Schedule observation appointments
• Work on daily sign-in sheet
• Scan in NPP and enter it in the system
• Maintain regular, predictable attendance
• Ability to get along and work effectively with others

Requirements

• High school diploma or equivalent
• 6+ months of healthcare/dental front office experience preferred
• Bilingual in Spanish preferred