Bilingual Part-Time On-Call Advocate

About the role

The Blue Bench is seeking a Bilingual Part-Time On-Call Advocate to join the Client Services Team. The Advocate responds to hospital advocacy calls from The Blue Bench 24/7 Crisis Hotline to support individuals who have recently experienced a sexual assault, with a particular emphasis on Latinx and Spanish-speaking communities. The Advocate must be fluent in both English and Spanish.

Responsibilities

• Be On-Call for hospital response from own phone and commit to a minimum of one (1) overnight (6:00pm – 6:00am) shift per week and one (1) weekend (Friday 6:00pm – Monday 6:00am) shift per every 5 weeks.
• Respond to calls regarding recent sexual assault by providing in-person support to survivors at the hospital within a timely manner (within 1 hour of request).
• Provide survivors with information about their law enforcement reporting options as well as information about the forensic medical exam process.
• Provide individual crisis stabilization, immediate support, information and/or referrals and resources in English and Spanish.
• Maintain survivor confidentiality.
• Work collaboratively and professionally with hospital and/or law enforcement staff or any community partner to provide holistic care and support to survivors.
• Complete the required forty (40) hours of Advocacy Training, eight (8) hours of Hospital Response training, and any additional On-Call training.
• Complete and submit Hospital Intake forms to supervisor for each survivor within 24 hours of a hospital call.
• Work collaboratively with members of the On-Call team to ensure 24/7 Hospital Advocacy coverage.
• Attend virtual monthly On-Call Team meetings on the 4th Tuesday of the month, 5:00pm – 6:30pm.
• Meet with the Lead Case Manager for peer support and additional training as necessary.
• Meet with the Co-Director of Client Services: Advocacy for supervision and additional training as necessary.
• Complete administrative duties such as scheduling, time sheets, submitting for mileage reimbursement, keeping updated on protocols, etc.

Qualifications, Knowledge, Skills, And Abilities

• Advanced proficiency skills in English and Spanish required across the areas of speaking, listening, reading, and writing.
• Experience working with and an understanding of sexual violence or other interpersonal trauma.
• Able to have a flexible schedule and be on call for weekends, weeknight overnights, and holidays.
• Strong organizational and problem-solving skills.
• Excellent verbal and written skills.
• Ability to offer emotional support and crisis management for victims of sexual assault.
• Knowledge of medical, psychological, educational, social services, legal and other community resources.
• Understanding of cultural influences on behavior in multicultural communities.
• Open to working with diverse communities.
• Knowledge of the criminal legal system as it relates to sexual assault and sexual abuse victims.
• Ability to collaborate with other victim service providers.

Pay

This is a Part-Time Non-Exempt position, and the rate of pay is $6.50/hour for every hour spent on call not responding to calls (waiting time), plus $25.25/hour for every hour spent providing direct services (working time) or attending meetings/trainings, etc. This rate of pay reflects an additional language proficiency differential for this position.

Benefits

• To apply, please submit a cover letter and resume to jobs@thebluebench.org and include “Bilingual Part-Time On-Call Advocate” in the subject line.
• Note: Applications without a cover letter will not be considered & posting closes 2/13/2026