Bilingual Office Assistant (English/Spanish)

About the role

The City of College Park is seeking an enthusiastic, customer-focused Bilingual Office Assistant to join the Department of Youth, Family, and Senior Services. This full-time position is ideal for a highly organized professional who is fully fluent in both English and Spanish and enjoys serving a diverse community. As the first point of contact for residents, families, seniors, and community partners, you will play a vital role in ensuring that City information, services, and programs are accessible to both English- and Spanish-speaking residents.

Responsibilities

• Welcome and assist residents and visitors in person and by telephone in English and Spanish.
• Provide accurate information about City programs, services, events, and resources.
• Respond to inquiries and connect residents with appropriate staff or service providers.
• Perform recordkeeping, data entry, document scanning, and filing.
• Prepare correspondence, reports, and other administrative documents.
• Support department staff with a variety of administrative and office functions.
• Help ensure timely and consistent communication with the community across both languages.

Requirements

• High school diploma or equivalent.
• At least one year of administrative or office support experience.
• Full bilingual proficiency in English and Spanish (speaking, reading, and writing required).
• Proficiency with Microsoft Office Suite applications.
• Excellent communication, interpersonal, and customer service skills.
• Strong organizational skills and attention to detail.
• Valid driver’s license with a good driving record, and reliable transportation.

Pay

The starting hourly range is $22.61–$23.75, depending on qualifications.

Benefits

Excellent benefits, including Maryland State Retirement.