Bilingual Office Assistant

About the Role

An Office Administrator is the first point of contact and provides administrative support for the facility. This position will coordinate front-desk activities, redirect phone calls, and streamline office operations. The role ensures visitors and team members are welcomed and executes all administrative tasks at a high level. We are looking for an excellent team player to build positive relationships with employees and guests.

Responsibilities

• Provide administrative assistance including reception, guest logs, security badge control, filing, answering phone calls, and other requests.
• Assist both HR and managers/supervisors with translation.
• Schedule and organize meetings both on-site and remotely.
• Answer phones using a multi-line phone system, transfer calls to various departments, and take messages.
• Support upper-level staff and HR-related work (e.g., interview coordination, new hire class support).
• Provide excellent customer service and maintain a positive attitude.
• Take initiative and offer creative solutions to problems.
• Serve as the liaison and go-to person for office questions and inquiries.
• Conduct and monitor wellness screenings for team members.
• Maintain a high level of discretion and confidentiality when dealing with employee and company information.
• Coordinate office and facility tasks, including monitoring, ordering, and stocking office, breakroom, and cleaning supplies.
• Coordinate with cleaning staff and building manager, ensure facility needs are addressed, and manage outside vendors.

Requirements

• High School diploma or equivalent.
• Bilingual (English/Spanish).
• Strong organizational abilities, attention to detail, and multi-tasking skills.
• Previous experience with Microsoft applications including Excel, Word, and Outlook.
• Minimum 3-5 years of receptionist, HR administrative, or related experience.
• Ability to manage multiple schedules via MS Outlook.
• Excellent attendance history.
• Exceptional communication and people skills.
• Ability to interact effectively with senior leadership, outside vendors, and internal and external customers.

Preferred Qualifications

• Associate Degree or 2 years of technical training or college degree.
• Previous experience working in a manufacturing/production facility.

Physical Requirements

• Repetitive motions that include the wrists, hands, and/or fingers.
• Sedentary work that primarily involves sitting or remaining in a stationary position for prolonged periods.
• Visual perception to perform job including peripheral vision, depth perception, and the ability to adjust focus.
• Ability to lift up to 10-20 lbs.

Schedule

Monday - Friday, 7:30 AM - 4:00 PM.

About the Company

Mom’s Meals is a home-delivered meal service providing fully prepared, refrigerated meal solutions direct to homes nationwide since 1999. We provide seniors, patients recovering post-discharge, and those managing a chronic condition with tailored nutrition solutions to manage their specific needs. We are a family-operated business looking for fun, compassionate, and friendly people who want to make a difference in the lives of others.