Bilingual Multi-Location Customer Service Specialist (Spanish)

We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. Must not include Job ID etc. Must remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. Must preserve all substantive info. We need to parse the job description. Content: - Intro paragraph: "Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals." - Then mention: "Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public." - Then location: "The individual selected for this role will be expected to work at Store #5122, located at: 2731 E Lincoln Hwy Coatesville, PA 19320" - Then "Responsibilities" list: bullet points after "Responsibilities". Let's extract: Responsibilities Ensure high levels of customer satisfaction through excellent sales service Assist customers in person and over the phone by determining needs and presenting appropriate products and services Build productive trust relationships with wholesale and retail customers Process sales transactions accurately and consistent with policies and procedures Follow and achieve sales goals on a monthly, quarterly, and yearly basis Maintain precise work order files and formulas Pull appropriate products from the sales floor or warehouse Tint and mix products, as needed, to customer specifications Stock shelves and set up displays Clean store equipment Load/unload delivery trucks Assist in making deliveries, as needed Maintain in-stock and presentable condition assigned areas Remain knowledgeable on products offered and discuss available options Comply with inventory control procedures Suggest ways to improve sales That's a list. - Then "Qualifications Minimum Requirements:" list: Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must be able to read, write, comprehend, and communicate in English Must be able to read, write, comprehend, and communicate in Spanish Must have a valid, unrestricted Driver’s License Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation - Then "Preferred Qualifications:" list: Have at least a High School diploma or GED Have at least one (1) year off experience working in a delivery, retail, or customer service position Have previous work experience selling paint and paint-related products Have previous work experience operating tinting and mixing equipment - Then "#SHWSales" maybe a tag, ignore. - Then "About Us" paragraph: "At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible" - Then "What is the Process to get Started?" steps: Step 1 – Online Application ... Step 2 – Digital Interview ... Step 3 – In-Store Interview ... Then benefits paragraph: "At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/ . Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee." - Then compensation paragraph: "Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law." - Then EEO etc: "Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process." We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. So we must remove the EEO paragraph, the "Please be aware..." line, the "Qualified applicants with arrest..." line, the "As a VEVRAA..." line, the "Sherwin-Williams is proud to be an Equal Employment Opportunity employer..." etc. Also remove the "What is the Process to get Started?" steps? Those are application instructions. The instruction says: remove application instructions. So we should remove the steps (Step 1 – Online Application, Step 2 – Digital Interview, Step 3 – In-Store Interview). Also remove the link to benefits? The benefits paragraph includes a link to benefits; but we can keep the description of benefits but maybe remove the link? The instruction: remove application instructions, not necessarily benefits info. The benefits paragraph is substantive: "At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/ . Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee." This includes a link and instruction to click; that might be considered application instruction? It's more about benefits. Might keep but could strip the link and instruction? The rule: remove application instructions. The benefits paragraph is not an instruction to apply; it's describing benefits. The link is just a reference. I'd keep the paragraph but maybe remove the URL and "Click on “Candidates”..." as it's instructional. However, we must preserve ALL substantive information; do not invent or summarize away detail. Removing the URL might be considered removing detail. But the instruction says remove application instructions; the URL is not an application instruction, it's a reference. I'd keep it. Compensation paragraph: It's about compensation but does not give actual numbers; it's generic. The rule: never create Pay/Schedule/Benefits sections unless the posting actually states them. The posting does not state specific pay range or schedule. It only says compensation decisions dependent etc. That's not a specific wage range. So we should NOT create a Pay section because there is no specific pay info. Similarly, Schedule: not stated. Benefits: we have a paragraph describing benefits generally; we could create a Benefits section with that paragraph. The rule: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. The benefits paragraph is generic but still states that there are benefits. It's not placeholder like "benefits: TBD". It's a description. So we can include Benefits section. We also have About Us paragraph: could be About the role? Actually "About Us" is company description. Could be placed under a heading "About the role"? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we could have "About the role" heading containing the introductory paragraphs about the role and maybe the About Us? But "About Us" is more about company. Could still go under About the role? Might be better to have "About the role" for the initial description of the role (the first paragraphs). Then maybe a separate "About the company" not in list; but we only allowed those headings. Could we omit About Us? It's substantive but not required heading. Could we put it under "About the role"? Might be okay to include as paragraph under that heading. We also have location info: "The individual selected for this role will be expected to work at Store #5122, located at: 2731 E Lincoln Hwy Coatesville, PA 19320". This is substantive; could be placed under About the role as a paragraph. We also have criminal history review statement: "Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public." This is also substantive; could be placed under Responsibilities or Requirements? It's about job duties and background check. Could be under Responsibilities as a bullet? But it's not a duty; it's a requirement. Could be under Requirements (maybe as a note). Since we have Requirements heading for minimum qualifications, we could add a paragraph there about background check. Or we could create a separate section like "Background Check" but not in allowed headings. Better to fold into Requirements or Responsibilities. I'd put it under Requirements as a note. Now we need to decide which