Bilingual Mortgage Loan Originator

Position Summary

The Bilingual Mortgage Loan Originator (MLO) is responsible for proactively soliciting new mortgage business and selling TTCU mortgage products to meet loan quality and production goals. Support TTCUs strategic effort in growing the mortgage business and delivering extraordinary service to members and potential members.

Essential Job Functions And Responsibilities

• Exercise his/her independent, business judgment and discretion in granting loan applications that are in the best financial interest of the applicant and of TTCU and in denying loan applications not in the best financial interest of the applicant and/or TTCU.
• Submit loans to underwriting along with a final overview of analytical findings and a recommendation regarding the loan to management.
• Educate and advise members on the home buying process and how to best determine the right mortgage loan option; interview applicants in person or over the phone in order to provide and obtain information needed to originate the loan process, including review of the member's application; schedule meetings to obtain detailed loan information, evaluate and consider such loan information and answer any questions regarding the lending process.
• Maintain communication with applicants throughout the process and answer questions about loan terms, closing expectations, and how to manage their mortgage after the closing.
• Utilize business acumen to expand and develop TTCU referral relationships with realtors, builders, and third-party origination groups for the purpose of increasing loan opportunities and volume in mortgage originations and develop, create and provide presentations to various real estate groups about TTCU products and services.
• Exercise his/her best business judgment and discretion to consult with current and potential members about ongoing and future needs in achieving their financial goals and objectives.
• Engage in continuing education and development regarding all applicable regulatory obligations, policies, and legislation to ensure all services rendered maintain both legal and TTCU compliance requirements.
• Generate production (sales) from an internal list of members that may not be taking advantage of TTCUs mortgage products via outbound phone calls, email, and other electronic forms of communication.

Minimum Qualifications

• Educational Requirements: Associates degree in Business, Finance or other related discipline required.
• Experience: 2 years experience processing and/or closing FHA,VA, FHLMC, FNMA, 184 and USDA loans. 1 year experience Proven ability with negotiation and sales.
• Certificates/Licenses: Ability to qualify with NMLS (Nationwide Mortgage Licensing System).
• Job Knowledge: Intermediate knowledge with Microsoft Office (Word, Excel, PowerPoint, SharePoint and Outlook). Ability to learn proprietary computer software such as FSP, OnBase, Touché and Cisco Agent Desktop.
• Additional Requirements: Good organization skills and attention to detail and accuracy. Experience in processing & closing FHA, VA, FHLMC, FNMA, & USDA mortgages. Working knowledge of underwriting requirements. Ability to read and understand a credit report and appraisals. Advanced written and verbal communication skills including good grammar skills, are required for working directly with applicants, co-workers and members; good telephone skills. Ability to create an atmosphere which promotes TTCUs Core Values by maintaining a high level of personal integrity, presenting a friendly, enthusiastic and professional demeanor while providing extraordinary service to members and fostering teamwork among employees.

Physical Demands

• Regularly - Perform primarily sedentary work with limited physical exertion and lifting of up to 20 lbs.
• Routinely - Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team.
• Routinely - Must be able to read and carry out various instructions and follow oral instructions.
• Routinely - Must be able to speak clearly and deliver information in a logical and understandable sequence.
• Routinely - Must be able to perform basic mathematical calculations with extreme accuracy.
• Routinely - Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public.
• Routinely - Must be able to perform responsibilities with composure under the stress of deadlines/requirements for extreme accuracy and quality and/or fast pace.
• Routinely - Must be able to effectively handle multiple, simultaneous, and changing priorities.
• Routinely - Must be capable of exercising highest level of discretion on both internal and external confidential matters.