Bilingual Merchant Consultant

Role Summary

The Merchant Consultant role serves as the first point of contact to our clients. You will generate leads, cold-call, and prospect potential clients. You will conduct in-person meetings to determine customer needs, present customized payment, merchant financing, and marketing solutions. You will perform pricing analysis by assessing clients' payment processing statements and initiate proposals accordingly. You will follow up with potential merchants by reviewing products and services features, benefits, and terms. You will close sales in a timely and effective manner. You will navigate potential lead sources, develop and maintain new lead sources, build and maintain relationships with referrals and affiliates, and create and develop marketing programs to increase sales.

Responsibilities

• Generates leads, cold-calls, and prospects potential clients.
• Conducts in-person meetings to determine customer needs, presents customized payment, merchant financing, and marketing solutions.
• Performs pricing analysis by assessing clients’ payment processing statement, and initiates proposals accordingly.
• Follows up with potential merchants by reviewing products and services features, benefits, and terms.
• Closes sales in a timely and effective manner.
• Navigates potential lead sources; develops and maintains new lead sources.
• Develops new sales opportunities within the existing client base.
• Buils and maintains relationships with referrals and affiliates.
• Creates and develops marketing programs to increase sales.

Qualifications

• Must be authorized to work in the US at the time of hire. We are an E-Verify employer!
• Bilingual proficiency in English AND Thai OR Spanish is required; must be able to read and write.
• A high school degree or equivalent required; Bachelor’s degree in Business, Business Administration, Communications, Finance, or related field is a plus.
• 2-4 years of sales and/or customer service experience required.
• Previous experience in the Merchant Service industry is an asset.
• Strong communication skills, critical thinking, detail-oriented, and analytical abilities.
• Strong desire to succeed in a competitive market and self-motivated.
• Able to work independently and driven by results.

About uP

Since 2003, Universal Processing has dedicated itself to growing the unique needs of small and medium-sized businesses by putting people before profits. Differentiated from the major credit card processing providers, UP’s consultants and support team speak the languages its clients speak, and the business focuses on ingenious customer service, care, support, and reasonable pricing. Today, the Company successfully serves 22,000 clients across the nation. Within 10 years of business, the Company emerged as one of the fastest-growing payments processing companies in the U.S. Nominated as the best ISO of 2024 by ETA and awarded as a Growth Accelerator in CO-100, the Company is soon to become the second AAPI owned payment processor company in US history. In February 2024, Universal Processing changed its branding to Let’s Go uP, to commemorate its legacy and evolution.

Benefits

• One month on-the-job paid training.
• Medical, vision, and dental coverage, generous PTO, and 401k.
• Uncapped commission and generous bonuses.

Pay

This is an exempt position, with a monthly salary of $3,900 during the probationary period. Upon successful completion of the probationary period, the base rate will increase to $4,333 per month.

Schedule

Not specified.