Bilingual Merchant Consultant

Why Should You Join Universal Processing?

We are named in Top Workplaces NYC for 2021, 2024, and 2026!

We are one of the winners of USPAACC’s Fast 100 Asian American Business awards

We were recognized as one of the Top 5000 in Inc. Magazine’s Fastest Growing Private Companies

We were a finalist for Best ISO of the Year by ETA in 2024

We were awarded as a Growth Accelerator on the CO-100, an exclusive list that the U.S. Chamber of Commerce recognizes as America's top 100 small and medium sized businesses

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Role Summary

The Merchant Consultant role serves as the first point of contact to our clients. You will be the brand ambassador to our company by introducing the business solutions we provide to the clients.

Responsibilities

• Generates leads, cold-calls, and prospects potential clients.
• Conducts in-person meetings to determine customer needs, presents customized payment, merchant financing and marketing solutions.
• Performs pricing analysis by assessing clients’ payment processing statement, and initiates proposals accordingly.
• Follows up with potential merchants by reviewing products and services features, benefits, and terms.
• Closes sales in a timely and effective manner.
• Navigates potential lead sources; develops and maintains new lead sources.
• Develops new sales opportunities within the existing client base.
• Builds and maintains relationships with referrals and affiliates.
• Creates and develops marketing programs to increase sales.

Qualifications

• Must be authorized to work in the US at the time of hire. We are an E-Verify employer!
• Bilingual proficiency in English AND Mandarin-Chinese OR Vietnamese OR Spanish is required; must be able to read and write
• High school degree or equivalent required; Bachelor’s degree in Business, Business Administration, Communications, Finance, or related field is preferred.
• 2-4 years of sales and/or customer service experience required.
• Previous experience in the Merchant Service industry is an asset.
• Strong communication skills, critical thinking, detail-oriented, and analytical abilities.
• Strong desire to succeed in a competitive market and self-motivated.
• Able to work independently and driven by results.