Bilingual Medical Assistant

About the role

Under the general supervision of the Director of Nursing, the MA provides skilled clinical support to assist Providers, Advanced Practice Nurses, and licensed registered nursing staff in the care and treatment of patients. Treats patients professionally and with dignity.

Responsibilities

• Obtain patient history interviews
• Take and record vital signs
• Assist with medical examinations/surgical procedures
• Maintain inventory
• Collect and prepare laboratory specimens
• Notify patients of laboratory results
• Schedule patient appointments
• Translate during medical interviews with non-English-speaking patients
• Educate patients about procedures
• Perform visual acuities/ visual field screening and hand-held optoacoustic emission testing (if competency verified)
• Remove sutures and staples
• Perform CLIA waived on-site testing: Hemoglobin, Urinalysis, Glucose testing, Strep A Rapid Test, Urine HCG, Hemoglobin A1C
• Perform venipuncture
• Administer immunizations
• Perform spirometry
• Prepare/administer oral/intramuscular/intradermal/subcutaneous medications as directed
• Perform ECGs
• Assist Patient Service Representatives with front desk responsibilities
• Assist with answering telephone and scheduling appointments
• Assist the medication technician with processing authorized prescriptions

Qualifications

• High School Diploma or GED
• Certificate of completion of a Medical Assistant Training program
• Prior experience as a Medical Assistant preferred
• Non-profit experience preferred
• Experience in a hospital or community health center preferred
• CPR certified
• Bilingual (English/Spanish) fluency required
• Ability to communicate medical procedures and terminology to and with patients & medical professionals
• Ability to multi-task
• Phlebotomy skills
• Proficient with Microsoft Office (Word, Excel, Outlook) and e-mail/internet communications
• Electronic Health Record Experience – ECW preferred
• Meets PCH health and immunization requirements or has an approved medical or religious exemption
• Adhere to OSHA guidelines for a safe work environment
• Follows all rules required to comply with confidentiality and HIPAA policies
• Complies with applicable laws and regulations and the corporate compliance program

Schedule

To support expanded hours of operation for the Health Center, daily clinic hours begin at 8 AM and close at 8:30 pm Monday‑Thursday. The clinic closes at 5 pm on Friday and 1 pm on Saturday. Staff are required to provide coverage on at least one (1) evening each week and participate in a Saturday rotation.

Pay and Benefits

$19.00 - $23.00 per hour* Wage is based on one's experience and clinical skill competencies as compared with our position requirements and other similar employees within the organization. Staff are eligible for increases in compensation as clinical competency tiers are achieved.

• Medical, dental, vision, short/long term disability, life, accident, critical illness, hospital indemnity, FSA, Employee Assistance Program
• 401(k) retirement plan
• Paid time off for vacation, sick, personal time, holidays, & wellness day
• Professional development membership to Relias Essential Learning