Bilingual Medical Assistant

Overview We are seeking a Bilingual Medical Assistant II (English/Spanish) to provide both clinical and administrative support in a fast-paced primary care environment. As the first point of contact for patients, this role is responsible for delivering high-quality patient care, supporting physicians and nurses, and ensuring an exceptional patient experience. The ideal candidate has experience in primary care, value-based care, clinical laboratory procedures, and is fluent in both English and Spanish. Responsibilities Clinical Support Greet and assist patients during office visits and examinations Obtain and document patient medical histories, symptoms, and vital signs Enter patient information accurately into Electronic Medical Records (EMR) systems Administer injections and medications as permitted by certification and state regulations Perform diagnostic testing and screenings Collect specimens and perform phlebotomy procedures Draw blood and support laboratory-related functions Clean, sterilize, and maintain medical equipment Prepare and maintain examination rooms Collaborate closely with physicians, nurses, and other healthcare professionals to support patient care Administrative Support Schedule appointments and assist with patient flow Maintain accurate patient records and documentation Support operational and customer service activities within the clinic Assist with data entry, reporting, and administrative tasks Ensure compliance with clinic policies, procedures, and patient privacy requirements Qualifications Required Qualifications Bilingual in English and Spanish 1-3 years of Medical Assistant experience providing direct patient care in a back-office clinical setting Experience in a Primary Care environment Experience supporting Value-Based Care initiatives Laboratory proficiency, including specimen collection and blood draws Active Medical Assistant certification or registration (CMA, RMA, or equivalent state-recognized credential) Current CPR certification Less than 2 years of professional leadership experience Experience working in a fast-paced, high-volume healthcare environment Proficiency with Microsoft Outlook and basic computer applications Strong verbal and written communication skills Ability to work effectively in a team-oriented environment Strong organizational skills and attention to detail Ability to complete required Tuberculosis (TB) screening Passion for delivering exceptional patient care and improving consumer experiences Preferred Qualifications High School Diploma or equivalent Hands-on professional phlebotomy experience Experience using Electronic Medical Records (EMR) systems Experience with HEDIS measures and quality programs Active Medical Assistant certification through organizations such as: American Association of Medical Assistants (AAMA) National Healthcareer Association (NHA) American Registry of Medical Assistants (ARMA) National Association for Health Professionals (NAHP) American Medical Technologists (AMT) Active ARRT (Radiologic Technologist) certification/license