Bilingual Medical Assistant

Duties & Responsibilities

• Prepares patients for examination, treatments and procedures.
• Obtains vital signs and chief complaints.
• Obtains and/or reviews family history.
• Chaperones and assists providers during exams and procedures.
• Administers P.O. and I.M. injections and medications as ordered (after completion of competency training).
• Cleans and sterilizes equipment and instruments.
• Maintains and stocks exam rooms.
• Performs phlebotomy and CLIA waived lab tests.
• Performs direct patient care within the limits of his/her training and capabilities when the provider is unavailable.
• Documents administration of all injections and medications in medical records.
• Records lab results in medical record and notifies patients of any negative results subsequent to provider reviews.
• Records family history in medical records.
• Returns or receives patient phone calls during office hours; performs triage of patients by phone or in office, assessing medical needs of patient and coordinating appropriate care or interventions and referring to licensed staff or providers as indicated.
• Provides patient education as requested.
• Assures proper labeling and handling of all specimens.
• Completes appropriate requisitions and/or paperwork.
• Maintains a follow-up system for lab results.
• Captures and schedules appointments with specialists and ancillary services on behalf of patients in the absence of designated employee.
• Maintains clinical equipment and supplies.
• Aids in the development of and documents protocols related to his or her job functions.
• Aids in the development of new staff as it relates to his or her job functions.

Working Conditions

• Medical office setting.
• Sitting and/or standing for long periods of time.
• Bending, stooping, and lifting (up to 50lbs.).
• Interaction with physicians, patients and other office personnel.
• Potential exposure to blood and body fluids and other hazardous substances.
• Visual acuity and manual dexterity to interface with computer.
• Auditory acuity to handle phone calls.