Bilingual Maternity Navigator
Nadia Care · Hendersonville, TN · 1 mo ago
Hybrid$18–$23/hrFull-time
We need to output HTML fragment with sections: About the role? Actually we have "About Us" content, but we should not repeat job title. Use headings for sections: About the role? The posting includes "About Us", "Our Values", "The Role", "Work Schedule", "Responsibilities", "Qualifications", "Pay", "Benefits". Also maybe "Schedule". We need to include sections only when posting has real specific content. We have content for About Us (mission, values). Should we put that under "About the role"? The instruction: use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can use "About the role" heading for the description of role and maybe mission. But we also have "About Us" separate. Could combine into "About the role" covering mission and role description. Also we have "Our Values" could be part of that. We'll include sections: About the role, Work Schedule, Responsibilities, Qualifications, Pay, Benefits. Possibly also Skills? Not needed. We'll not include Requirements separate if covered in Qualifications. We'll preserve all substantive info.
We must remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. The posting includes a scam warning at end: "Please note that our recruitment team will only contact candidates via an official company email address ending in @nadiacare.com. Be cautious of scams; Nadia Care will never ask for financial information or payments at any stage of the hiring process." That's boilerplate; remove. Also remote positions restriction etc. That's also boilerplate? It's about eligibility; maybe consider it as operational requirement but could be kept? The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The remote restriction is not exactly those categories but could be considered operational requirement; but it's not a section heading we have. Might keep as part of About the role? Probably better to remove as it's not substantive about role. Also the interview process details are application instructions; remove. Also "Please note that this process is subject to change..." remove. Also "We’re building something great..." maybe keep as motivational but not required; could be considered boilerplate? It's a closing statement; maybe remove as application instruction? Safer to remove.
We need to preserve all substantive information: mission, values, role description, work schedule, responsibilities, qualifications, pay range, benefits details.
Let's extract:
About Us/Mission: "The United States has the poorest maternal and birth outcomes of all developed countries with the underserved, Black, Brown, Indigenous communities disproportionately affected. Nadia Care is working to drastically change the experience of affected communities by reimagining how we deliver meaningful and compassionate care to expectant moms.Nadia Care’s mission is to improve pregnancy, birth and the postpartum journey for women and their families by reimagining how maternity care is delivered. Our team is focused on building trust-based engagement and wrap-around support for expectant moms at home, in person and virtually to ensure they have all the social support they need for a successful and joyful pregnancy journey. We help our members with care navigation, doula support, assistance with lactation, nutrition, housing, transportation and a wide range of other needs. We leverage technology to support our virtual engagement that allows us to meet all our moms where they are.We ensure that our members have trusted sources for support, resources, and information throughout their pregnancy, delivery and well into postpartum. Nadia Care does not replace the primary obstetrician or doctor’s relationships. Instead, we support expectant mothers with all other health-related social needs not typically available through their doctors’ offices."
Our Values: "Empathy is at the heart of everything we do. We must always center the experiences of the mothers and families we serve, as well as support and uplift one another.Collaboration is what makes us stronger. We achieve the greatest impact when we work together, share knowledge, and elevate each other’s strengths.Resilience reflects our ability to push through challenges, adapt in a fast-changing environment, and remain committed to our mission no matter the obstacles."
The Role: "Nadia Care is looking for a full-time Bilingual Maternity Navigator (MN) to be a trusted partner and advocate for expectant and new mothers in the Greater Nashville area. Our MNs are the heart of our work—hired from the communities we serve, they build deep, meaningful relationships with the families they work with. You will act as a bridge between the healthcare system and the community, ensuring that each mother feels heard, empowered, and equipped with the tools she needs for a healthy and joyful pregnancy. This role is for someone who is passionate about making a difference—who believes that every woman deserves the best care, regardless of background or circumstances.This role will work with our members in the greater Nashville area."
Work Schedule: "This role requires schedule flexibility, including typical Monday - Friday shifts from 9am - 5pm or 11am - 7pm, occasional weekends, and a light on-call rotation."
Responsibilities: list bullet points.
Qualifications: list bullet points.
Pay: "This is a full-time hourly position with a pay range between $18-$23/hr. Exact compensation will depend on years of direct relevant experience."
Benefits: detailed list.
We need to format as HTML with
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can use "About the role" heading for the description of role and maybe mission. But we also have "About Us" separate. Could combine into "About the role" covering mission and role description. Also we have "Our Values" could be part of that. We'll include sections: About the role, Work Schedule, Responsibilities, Qualifications, Pay, Benefits. Possibly also Skills? Not needed. We'll not include Requirements separate if covered in Qualifications. We'll preserve all substantive info.
We must remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. The posting includes a scam warning at end: "Please note that our recruitment team will only contact candidates via an official company email address ending in @nadiacare.com. Be cautious of scams; Nadia Care will never ask for financial information or payments at any stage of the hiring process." That's boilerplate; remove. Also remote positions restriction etc. That's also boilerplate? It's about eligibility; maybe consider it as operational requirement but could be kept? The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The remote restriction is not exactly those categories but could be considered operational requirement; but it's not a section heading we have. Might keep as part of About the role? Probably better to remove as it's not substantive about role. Also the interview process details are application instructions; remove. Also "Please note that this process is subject to change..." remove. Also "We’re building something great..." maybe keep as motivational but not required; could be considered boilerplate? It's a closing statement; maybe remove as application instruction? Safer to remove.
We need to preserve all substantive information: mission, values, role description, work schedule, responsibilities, qualifications, pay range, benefits details.
Let's extract:
About Us/Mission: "The United States has the poorest maternal and birth outcomes of all developed countries with the underserved, Black, Brown, Indigenous communities disproportionately affected. Nadia Care is working to drastically change the experience of affected communities by reimagining how we deliver meaningful and compassionate care to expectant moms.Nadia Care’s mission is to improve pregnancy, birth and the postpartum journey for women and their families by reimagining how maternity care is delivered. Our team is focused on building trust-based engagement and wrap-around support for expectant moms at home, in person and virtually to ensure they have all the social support they need for a successful and joyful pregnancy journey. We help our members with care navigation, doula support, assistance with lactation, nutrition, housing, transportation and a wide range of other needs. We leverage technology to support our virtual engagement that allows us to meet all our moms where they are.We ensure that our members have trusted sources for support, resources, and information throughout their pregnancy, delivery and well into postpartum. Nadia Care does not replace the primary obstetrician or doctor’s relationships. Instead, we support expectant mothers with all other health-related social needs not typically available through their doctors’ offices."
Our Values: "Empathy is at the heart of everything we do. We must always center the experiences of the mothers and families we serve, as well as support and uplift one another.Collaboration is what makes us stronger. We achieve the greatest impact when we work together, share knowledge, and elevate each other’s strengths.Resilience reflects our ability to push through challenges, adapt in a fast-changing environment, and remain committed to our mission no matter the obstacles."
The Role: "Nadia Care is looking for a full-time Bilingual Maternity Navigator (MN) to be a trusted partner and advocate for expectant and new mothers in the Greater Nashville area. Our MNs are the heart of our work—hired from the communities we serve, they build deep, meaningful relationships with the families they work with. You will act as a bridge between the healthcare system and the community, ensuring that each mother feels heard, empowered, and equipped with the tools she needs for a healthy and joyful pregnancy. This role is for someone who is passionate about making a difference—who believes that every woman deserves the best care, regardless of background or circumstances.This role will work with our members in the greater Nashville area."
Work Schedule: "This role requires schedule flexibility, including typical Monday - Friday shifts from 9am - 5pm or 11am - 7pm, occasional weekends, and a light on-call rotation."
Responsibilities: list bullet points.
Qualifications: list bullet points.
Pay: "This is a full-time hourly position with a pay range between $18-$23/hr. Exact compensation will depend on years of direct relevant experience."
Benefits: detailed list.
We need to format as HTML with headings and - for lists,
for prose.
We must not repeat job title as heading. So we won't have heading "Bilingual Maternity Navigator". We'll use headings as per instruction.
We'll create sections:
About the role
containing mission, values, role description maybe combined.
But we might split: About the role (mission/values/role). Could also have separate "Our Values" but not in list of headings; but we could still use for Values if we want, but instruction says use those examples but not limited? It says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should stick to those headings; we can still add other headings if needed but better to follow examples. We'll embed values inside About the role.
Thus:
About the role
... mission ...
... values ...
... role description ...
Then Work Schedule
with .
Then
Responsibilities
with - ...
Then
Qualifications
with - ...
Then
Pay
with .
Then
Benefits
with - ...
We must ensure we don't include filler like "commensurate with experience". Not present.
Now extract precise text.
About the role paragraph: combine mission and values and role description.
Mission paragraph: "The United States has the poorest maternal and birth outcomes of all developed countries with the underserved, Black, Brown, Indigenous communities disproportionately affected. Nadia Care is working to drastically change the experience of affected communities by reimagining how we deliver meaningful and compassionate care to expectant moms.Nadia Care’s mission is to improve pregnancy, birth and the postpartum journey for women and their families by reimagining how maternity care is delivered. Our team is focused on building trust-based engagement and wrap-around support for expectant moms at home, in person and virtually to ensure they have all the social support they need for a successful and joyful pregnancy journey. We help our members with care navigation, doula support, assistance with lactation, nutrition, housing, transportation and a wide range of other needs. We leverage technology to support our virtual engagement that allows us to meet all our moms where they are.We ensure that our members have trusted sources for support, resources, and information throughout their pregnancy, delivery and well into postpartum. Nadia Care does not replace the primary obstetrician or doctor’s relationships. Instead, we support expectant mothers with all other health-related social needs not typically available through their doctors’ offices."
Values paragraph: "Empathy is at the heart of everything we do. We must always center the experiences of the mothers and families we serve, as well as support and uplift one another.Collaboration is what makes us stronger. We achieve the greatest impact when we work together, share knowledge, and elevate each other’s strengths.Resilience reflects our ability to push through challenges, adapt in a fast-changing environment, and remain committed to our mission no matter the obstacles."
Role description paragraph: "Nadia Care is looking for a full-time Bilingual Maternity Navigator (MN) to be a trusted partner and advocate for expectant and new mothers in the Greater Nashville area. Our MNs are the heart of our work—hired from the communities we serve, they build deep, meaningful relationships with the families they work with. You will act as a bridge between the healthcare system and the community, ensuring that each mother feels heard, empowered, and equipped with the tools she needs for a healthy and joyful pregnancy. This role is for someone who is passionate about making a difference—who believes that every woman deserves the best care, regardless of background or circumstances.This role will work with our members in the greater Nashville area."
We could combine into two paragraphs: mission+values, then role.
Now Work Schedule paragraph: "This role requires schedule flexibility, including typical Monday - Friday shifts from 9am - 5pm or 11am - 7pm, occasional weekends, and a light on-call rotation."
Responsibilities list:
- Meet with mothers virtually and in-person, educating them on critical health topics such as recognizing urgent maternal warning signs, preeclampsia, and understanding postpartum recovery.
- Educate members on birth positions and breathing techniques prior to birth, helping mothers feel confident and prepared.
- Work as part of a multidisciplinary care team, attending daily huddles to collaborate with and escalate clinical issues to Nadia specialists
- Maintain clear and accurate documentation of all care interactions to ensure every mother receives high-quality, coordinated support.
- Build trusting relationships with mothers, creating a safe space for open conversations about their needs and concerns and support via call or messaging between visits
- Serve as a connector to community resources, ensuring that barriers like food insecurity, transportation, or housing challenges don’t stand in the way of a healthy pregnancy.
- Be a voice for the community, bringing insights from your experience and from mothers and families back to Nadia Care to help shape programs that truly meet their needs.
- Attend administrative meetings and follow our policies and procedures to ensure the highest standard for our members.
Qualifications list:
- 3+ years of experience working in community health, patient advocacy, or healthcare navigation as a Certified Perinatal Community Health Worker or Certified Medical Assistant
- Deep understanding of the challenges expectant mothers face and experience providing prenatal and postpartum health education
- Bilingual in English and Spanish
- A great listener and strong communicator who can provide both emotional support and practical guidance with compassion and cultural sensitivity
- Strong problem solving skills and ability to manage multiple priorities such as member visits, messaging, and internal meetings in a fast-paced environment
- Comfort working independently in the field while staying connected to a team of specialists
- Valid driver's license with a clean driving record, reliable transportation, and compliance with state inspection, registration, and insurance requirements
- Access to home internet and a phone with internet access
- Tech-savvy and able to quickly learn to document interactions and communicate effectively in our technology platforms such as AthenaOne, Welkin, and MacOs
- Nice to haves but not required: Start-up experience, or adaptability in a fast-evolving environment
We could keep the nice-to-haves as a bullet.
Pay paragraph: "This is a full-time hourly position with a pay range between $18-$23/hr. Exact compensation will depend on years of direct relevant experience."
Benefits list: need to capture all bullet points from benefits section.
- for lists,
for prose. We must not repeat job title as heading. So we won't have heading "Bilingual Maternity Navigator". We'll use headings as per instruction. We'll create sections:
About the role
containing mission, values, role description maybe combined. But we might split: About the role (mission/values/role). Could also have separate "Our Values" but not in list of headings; but we could still usefor Values if we want, but instruction says use those examples but not limited? It says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should stick to those headings; we can still add other headings if needed but better to follow examples. We'll embed values inside About the role. Thus:
About the role
... mission ...
... values ...
... role description ...
ThenWork Schedule
with. Then
Responsibilities
with- ...
Then
Qualifications
with- ...
Then
Pay
with. Then
Benefits
with- ... We must ensure we don't include filler like "commensurate with experience". Not present. Now extract precise text. About the role paragraph: combine mission and values and role description. Mission paragraph: "The United States has the poorest maternal and birth outcomes of all developed countries with the underserved, Black, Brown, Indigenous communities disproportionately affected. Nadia Care is working to drastically change the experience of affected communities by reimagining how we deliver meaningful and compassionate care to expectant moms.Nadia Care’s mission is to improve pregnancy, birth and the postpartum journey for women and their families by reimagining how maternity care is delivered. Our team is focused on building trust-based engagement and wrap-around support for expectant moms at home, in person and virtually to ensure they have all the social support they need for a successful and joyful pregnancy journey. We help our members with care navigation, doula support, assistance with lactation, nutrition, housing, transportation and a wide range of other needs. We leverage technology to support our virtual engagement that allows us to meet all our moms where they are.We ensure that our members have trusted sources for support, resources, and information throughout their pregnancy, delivery and well into postpartum. Nadia Care does not replace the primary obstetrician or doctor’s relationships. Instead, we support expectant mothers with all other health-related social needs not typically available through their doctors’ offices." Values paragraph: "Empathy is at the heart of everything we do. We must always center the experiences of the mothers and families we serve, as well as support and uplift one another.Collaboration is what makes us stronger. We achieve the greatest impact when we work together, share knowledge, and elevate each other’s strengths.Resilience reflects our ability to push through challenges, adapt in a fast-changing environment, and remain committed to our mission no matter the obstacles." Role description paragraph: "Nadia Care is looking for a full-time Bilingual Maternity Navigator (MN) to be a trusted partner and advocate for expectant and new mothers in the Greater Nashville area. Our MNs are the heart of our work—hired from the communities we serve, they build deep, meaningful relationships with the families they work with. You will act as a bridge between the healthcare system and the community, ensuring that each mother feels heard, empowered, and equipped with the tools she needs for a healthy and joyful pregnancy. This role is for someone who is passionate about making a difference—who believes that every woman deserves the best care, regardless of background or circumstances.This role will work with our members in the greater Nashville area." We could combine into two paragraphs: mission+values, then role. Now Work Schedule paragraph: "This role requires schedule flexibility, including typical Monday - Friday shifts from 9am - 5pm or 11am - 7pm, occasional weekends, and a light on-call rotation." Responsibilities list: - Meet with mothers virtually and in-person, educating them on critical health topics such as recognizing urgent maternal warning signs, preeclampsia, and understanding postpartum recovery. - Educate members on birth positions and breathing techniques prior to birth, helping mothers feel confident and prepared. - Work as part of a multidisciplinary care team, attending daily huddles to collaborate with and escalate clinical issues to Nadia specialists - Maintain clear and accurate documentation of all care interactions to ensure every mother receives high-quality, coordinated support. - Build trusting relationships with mothers, creating a safe space for open conversations about their needs and concerns and support via call or messaging between visits - Serve as a connector to community resources, ensuring that barriers like food insecurity, transportation, or housing challenges don’t stand in the way of a healthy pregnancy. - Be a voice for the community, bringing insights from your experience and from mothers and families back to Nadia Care to help shape programs that truly meet their needs. - Attend administrative meetings and follow our policies and procedures to ensure the highest standard for our members. Qualifications list: - 3+ years of experience working in community health, patient advocacy, or healthcare navigation as a Certified Perinatal Community Health Worker or Certified Medical Assistant - Deep understanding of the challenges expectant mothers face and experience providing prenatal and postpartum health education - Bilingual in English and Spanish - A great listener and strong communicator who can provide both emotional support and practical guidance with compassion and cultural sensitivity - Strong problem solving skills and ability to manage multiple priorities such as member visits, messaging, and internal meetings in a fast-paced environment - Comfort working independently in the field while staying connected to a team of specialists - Valid driver's license with a clean driving record, reliable transportation, and compliance with state inspection, registration, and insurance requirements - Access to home internet and a phone with internet access - Tech-savvy and able to quickly learn to document interactions and communicate effectively in our technology platforms such as AthenaOne, Welkin, and MacOs - Nice to haves but not required: Start-up experience, or adaptability in a fast-evolving environment We could keep the nice-to-haves as a bullet. Pay paragraph: "This is a full-time hourly position with a pay range between $18-$23/hr. Exact compensation will depend on years of direct relevant experience." Benefits list: need to capture all bullet points from benefits section.
- ...
Then
- ...
Then