Bilingual Maternity Navigator
Nadia Care · Collierville, TN · 2 days ago
Hybrid$18–$23/hrFull-time
We need to output HTML fragment with sections: About the role? Actually we have "About Us" content, but we need to use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. The posting includes "About Us" (company description). Should we include an "About the role" heading? The instruction: use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Do NOT repeat the job title as a heading. So we need to decide which sections have real content.
We have:
- About Us: description of company, mission, values. Could map to "About the role"? Actually "About the role" is about the role, not company. But we have no explicit "About the role" section; we have "The Role:" paragraph describing role. That could be under "About the role". So we can put that content under
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Do NOT repeat the job title as a heading. So we need to decide which sections have real content.
We have:
- About Us: description of company, mission, values. Could map to "About the role"? Actually "About the role" is about the role, not company. But we have no explicit "About the role" section; we have "The Role:" paragraph describing role. That could be under "About the role". So we can put that content under About the role
.
- Work Schedule: schedule details. That's schedule.
- Responsibilities: list.
- Qualifications: list of qualifications.
- Skills? Not explicit separate; qualifications include skills. Could combine.
- Benefits: list of benefits.
- Pay: pay range.
We also have "Nice to haves but not required:" maybe part of qualifications.
We need to preserve all substantive info, no boilerplate. Remove cookie/navigation/legal/EEO etc. At end there is scam warning etc - remove.
We need to output only HTML fragment, no /, no markdown fences.
We'll create sections:
About the role
with paragraph(s) from "The Role:" and maybe also from "About Us"? Actually "About Us" is company description; maybe we could include under "About the role"? But better to include a separate "About Us" not in allowed headings. The instruction says use those headings for section headings (e.g. About the role, Responsibilities...). It doesn't forbid other headings, but says use for section headings (e.g. About the role, Responsibilities...). Likely they expect only those headings. So we should map company description maybe under "About the role"? Might be okay.
But we have "About Us" describing mission, values. Could be considered part of role context. We'll include that in About the role section.
Let's extract:
About Us paragraph: "The United States has the poorest maternal and birth outcomes...". Then mission, values.
The Role paragraph: "Nadia Care is looking for a full-time Bilingual Maternity Navigator (MN) to be a trusted partner...". Also includes work locations.
We'll combine.
Work Schedule: "This role requires schedule flexibility, including typical Monday - Friday shifts from 9am - 5pm or 11am - 7pm, occasional weekends, and a light on-call rotation."
Responsibilities: bullet list (we need - ).
List items:
- Meet with mothers virtually and in-person, educating them on critical health topics such as recognizing urgent maternal warning signs, preeclampsia, and understanding postpartum recovery.
- Educate members on birth positions and breathing techniques prior to birth, helping mothers feel confident and prepared.
- Work as part of a multidisciplinary care team, attending daily huddles to collaborate with and escalate clinical issues to Nadia specialists
- Maintain clear and accurate documentation of all care interactions to ensure every mother receives high-quality, coordinated support.
- Build trusting relationships with mothers, creating a safe space for open conversations about their needs and concerns and support via call or messaging between visits
- Serve as a connector to community resources, ensuring that barriers like food insecurity, transportation, or housing challenges don’t stand in the way of a healthy pregnancy.
- Be a voice for the community, bringing insights from your experience and from mothers and families back to Nadia Care to help shape programs that truly meet their needs.
- Attend administrative meetings and follow our policies and procedures to ensure the highest standard for our members.
Qualifications: list:
- 3+ years of experience working in community health, patient advocacy, or healthcare navigation as a Certified Perinatal Community Health Worker or Certified Medical Assistant
- Deep understanding of the challenges expectant mothers face and experience providing prenatal and postpartum health education
- Bilingual in English and Spanish
- A great listener and strong communicator who can provide both emotional support and practical guidance with compassion and cultural sensitivity
- Strong problem solving skills and ability to manage multiple priorities such as member visits, messaging, and internal meetings in a fast-paced environment
- Comfort working independently in the field while staying connected to a team of specialists
- Valid driver's license with a clean driving record, reliable transportation, and compliance with state inspection, registration, and insurance requirements
- Access to home internet and a phone with internet access
- Tech-savvy and able to quickly learn to document interactions and communicate effectively in our technology platforms such as AthenaOne, Welkin, and MacOs
Nice to haves: Start-up experience, or adaptability in a fast-evolving environment (could be included as optional under Qualifications maybe as a note). We'll include as a bullet under Qualifications maybe with note "(Nice to have)".
Pay: "This is a full-time hourly position with a pay range between $18-$23/hr. Exact compensation will depend on years of direct relevant experience."
Benefits: list:
- Time Off That Works for You
- Recharge with annual paid holidays off.
- Full-Time Salaried Employees (Exempt): Enjoy unlimited time off after the 90-day introductory period.
- Full-Time Hourly Employees (Non-Exempt): Receive three weeks of paid time off after the 90-day introductory period.
- Comprehensive Health & Wellness Coverage
- Medical Insurance: Access top-tier healthcare, covering hospital, surgical, and prescription drug benefits. Coverage begins the first of the following month.
- Dental Insurance: Coverage for preventive care, as well as basic and major procedures.
- Vision Insurance: Coverage for routine eye exams and eyeglasses.
- Security & Future Planning Options
- Stock Option Grant: We believe in shared success.
- Life Insurance: Financial protection for your beneficiaries.
- Disability Insurance: Short-term and long-term coverage in case of illness or injury.
- 401(k) Retirement Plan: Opportunity to save for the future.
We need to format as
- . Could nest? Probably just flat list items; but we can keep as separate items with description.
We'll produce:
About the role
... combined About Us and The Role ...
Work Schedule
... schedule ...
Responsibilities
- ...
...
Qualifications
- ...
...
Benefits
- ...
...
Pay
... pay range ...
We should not include Skills section as not separate.
Check for any boilerplate: interview process, remote positions, scam warning etc - remove.
Now craft the About the role paragraph: combine About Us and The Role.
About Us: "The United States has the poorest maternal and birth outcomes of all developed countries with the underserved, Black, Brown, Indigenous communities disproportionately affected. Nadia Care is working to drastically change the experience of affected communities by reimagining how we deliver meaningful and compassionate care to expectant moms. Nadia Care’s mission is to improve pregnancy, birth and the postpartum journey for women and their families by reimagining how maternity care is delivered. Our team is focused on building trust-based engagement and wrap-around support for expectant moms at home, in person and virtually to ensure they have all the social support they need for a successful and joyful pregnancy journey. We help our members with care navigation, doula support, assistance with lactation, nutrition, housing, transportation and a wide range of other needs. We leverage technology to support our virtual engagement that allows us to meet all our moms where they are. We ensure that our members have trusted sources for support, resources, and information throughout their pregnancy, delivery and well into postpartum. Nadia Care does not replace the primary obstetrician or doctor’s relationships. Instead, we support expectant mothers with all other health-related social needs not typically available through their doctors’ offices. Our Values: Empathy is at the heart of everything we do. We must always center the experiences of the mothers and families we serve, as well as support and uplift one another. Collaboration is what makes us stronger. We achieve the greatest impact when we work together, share knowledge, and elevate each other’s strengths. Resilience reflects our ability to push through challenges, adapt in a fast-changing environment, and remain committed to our mission no matter the obstacles."
The Role: "Nadia Care is looking for a full-time Bilingual Maternity Navigator (MN) to be a trusted partner and advocate for expectant and new mothers. Our MNs are the heart of our work—hired from the communities we serve, they build deep, meaningful relationships with the families they work with. You will act as a bridge between the healthcare system and the community, ensuring that each mother feels heard, empowered, and equipped with the tools she needs for a healthy and joyful pregnancy. This role is for someone who is passionate about making a difference—who believes that every woman deserves the best care, regardless of background or circumstances. This role will primarily work with Nadia members in South Memphis, Whitehaven, Hickory Hill, Parkway Village, and North Memphis."
Combine into a paragraph or two. We'll keep as with both.
Now schedule: "This role requires schedule flexibility, including typical Monday - Friday shifts from 9am - 5pm or 11am - 7pm, occasional weekends, and a light on-call rotation."
Now responsibilities list as above.
Qualifications list: include nice to have as separate bullet maybe with "(Nice to have)".
Benefits list: we need to capture all bullet points.
Let's draft benefits items:
- Time Off That Works for You
- Recharge with annual paid holidays off.
- Full-Time Salaried Employees (Exempt): Enjoy unlimited time off after the 90-day introductory period.
- Full-Time Hourly Employees (Non-Exempt): Receive three weeks of paid time off after the 90-day introductory period.
- Comprehensive Health & Wellness Coverage
- Medical Insurance: Access top-tier healthcare, covering hospital, surgical, and prescription drug benefits. Coverage begins the first of the following month.
- Dental Insurance: Coverage for preventive care, as well as basic and major procedures.
- Vision Insurance: Coverage for routine eye exams and eyeglasses.
- Security & Future Planning Options
- Stock Option Grant: We believe in shared success.
- Life Insurance: Financial protection for your beneficiaries.
- Disability Insurance: Short-term and long-term coverage in case of illness or injury.
- 401(k) Retirement Plan: Opportunity to save for the future.
We could flatten: each top-level bullet as
- with sub-items maybe as
inside but not required. Simpler: make each distinct benefit as separate - with description.
Thus list:
- Time Off That Works for You: Recharge with annual paid holidays off. Full-Time Salaried Employees (Exempt): Enjoy unlimited time off after the 90-day introductory period. Full-Time Hourly Employees (Non-Exempt): Receive three weeks of paid time off after the 90-day introductory period.
- Comprehensive Health & Wellness Coverage: Medical Insurance: Access top-tier healthcare, covering hospital, surgical, and prescription drug benefits. Coverage begins the first of the following month. Dental Insurance: Coverage for preventive care, as well as basic and major procedures. Vision Insurance: Coverage for routine eye exams and eyeglasses.
- Security & Future Planning Options: Stock Option Grant: We believe in shared success. Life Insurance: Financial protection
- ).
List items:
- Meet with mothers virtually and in-person, educating them on critical health topics such as recognizing urgent maternal warning signs, preeclampsia, and understanding postpartum recovery.
- Educate members on birth positions and breathing techniques prior to birth, helping mothers feel confident and prepared.
- Work as part of a multidisciplinary care team, attending daily huddles to collaborate with and escalate clinical issues to Nadia specialists
- Maintain clear and accurate documentation of all care interactions to ensure every mother receives high-quality, coordinated support.
- Build trusting relationships with mothers, creating a safe space for open conversations about their needs and concerns and support via call or messaging between visits
- Serve as a connector to community resources, ensuring that barriers like food insecurity, transportation, or housing challenges don’t stand in the way of a healthy pregnancy.
- Be a voice for the community, bringing insights from your experience and from mothers and families back to Nadia Care to help shape programs that truly meet their needs.
- Attend administrative meetings and follow our policies and procedures to ensure the highest standard for our members.
Qualifications: list:
- 3+ years of experience working in community health, patient advocacy, or healthcare navigation as a Certified Perinatal Community Health Worker or Certified Medical Assistant
- Deep understanding of the challenges expectant mothers face and experience providing prenatal and postpartum health education
- Bilingual in English and Spanish
- A great listener and strong communicator who can provide both emotional support and practical guidance with compassion and cultural sensitivity
- Strong problem solving skills and ability to manage multiple priorities such as member visits, messaging, and internal meetings in a fast-paced environment
- Comfort working independently in the field while staying connected to a team of specialists
- Valid driver's license with a clean driving record, reliable transportation, and compliance with state inspection, registration, and insurance requirements
- Access to home internet and a phone with internet access
- Tech-savvy and able to quickly learn to document interactions and communicate effectively in our technology platforms such as AthenaOne, Welkin, and MacOs
Nice to haves: Start-up experience, or adaptability in a fast-evolving environment (could be included as optional under Qualifications maybe as a note). We'll include as a bullet under Qualifications maybe with note "(Nice to have)".
Pay: "This is a full-time hourly position with a pay range between $18-$23/hr. Exact compensation will depend on years of direct relevant experience."
Benefits: list:
- Time Off That Works for You
- Recharge with annual paid holidays off.
- Full-Time Salaried Employees (Exempt): Enjoy unlimited time off after the 90-day introductory period.
- Full-Time Hourly Employees (Non-Exempt): Receive three weeks of paid time off after the 90-day introductory period.
- Comprehensive Health & Wellness Coverage
- Medical Insurance: Access top-tier healthcare, covering hospital, surgical, and prescription drug benefits. Coverage begins the first of the following month.
- Dental Insurance: Coverage for preventive care, as well as basic and major procedures.
- Vision Insurance: Coverage for routine eye exams and eyeglasses.
- Security & Future Planning Options
- Stock Option Grant: We believe in shared success.
- Life Insurance: Financial protection for your beneficiaries.
- Disability Insurance: Short-term and long-term coverage in case of illness or injury.
- 401(k) Retirement Plan: Opportunity to save for the future.
We need to format as
- . Could nest? Probably just flat list items; but we can keep as separate items with description.
We'll produce:
About the role
... combined About Us and The Role ...
Work Schedule
... schedule ...
Responsibilities
- ... ...
Qualifications
- ... ...
Benefits
- ... ...
Pay
... pay range ...
We should not include Skills section as not separate. Check for any boilerplate: interview process, remote positions, scam warning etc - remove. Now craft the About the role paragraph: combine About Us and The Role. About Us: "The United States has the poorest maternal and birth outcomes of all developed countries with the underserved, Black, Brown, Indigenous communities disproportionately affected. Nadia Care is working to drastically change the experience of affected communities by reimagining how we deliver meaningful and compassionate care to expectant moms. Nadia Care’s mission is to improve pregnancy, birth and the postpartum journey for women and their families by reimagining how maternity care is delivered. Our team is focused on building trust-based engagement and wrap-around support for expectant moms at home, in person and virtually to ensure they have all the social support they need for a successful and joyful pregnancy journey. We help our members with care navigation, doula support, assistance with lactation, nutrition, housing, transportation and a wide range of other needs. We leverage technology to support our virtual engagement that allows us to meet all our moms where they are. We ensure that our members have trusted sources for support, resources, and information throughout their pregnancy, delivery and well into postpartum. Nadia Care does not replace the primary obstetrician or doctor’s relationships. Instead, we support expectant mothers with all other health-related social needs not typically available through their doctors’ offices. Our Values: Empathy is at the heart of everything we do. We must always center the experiences of the mothers and families we serve, as well as support and uplift one another. Collaboration is what makes us stronger. We achieve the greatest impact when we work together, share knowledge, and elevate each other’s strengths. Resilience reflects our ability to push through challenges, adapt in a fast-changing environment, and remain committed to our mission no matter the obstacles." The Role: "Nadia Care is looking for a full-time Bilingual Maternity Navigator (MN) to be a trusted partner and advocate for expectant and new mothers. Our MNs are the heart of our work—hired from the communities we serve, they build deep, meaningful relationships with the families they work with. You will act as a bridge between the healthcare system and the community, ensuring that each mother feels heard, empowered, and equipped with the tools she needs for a healthy and joyful pregnancy. This role is for someone who is passionate about making a difference—who believes that every woman deserves the best care, regardless of background or circumstances. This role will primarily work with Nadia members in South Memphis, Whitehaven, Hickory Hill, Parkway Village, and North Memphis." Combine into a paragraph or two. We'll keep aswith both. Now schedule: "This role requires schedule flexibility, including typical Monday - Friday shifts from 9am - 5pm or 11am - 7pm, occasional weekends, and a light on-call rotation." Now responsibilities list as above. Qualifications list: include nice to have as separate bullet maybe with "(Nice to have)". Benefits list: we need to capture all bullet points. Let's draft benefits items: - Time Off That Works for You - Recharge with annual paid holidays off. - Full-Time Salaried Employees (Exempt): Enjoy unlimited time off after the 90-day introductory period. - Full-Time Hourly Employees (Non-Exempt): Receive three weeks of paid time off after the 90-day introductory period. - Comprehensive Health & Wellness Coverage - Medical Insurance: Access top-tier healthcare, covering hospital, surgical, and prescription drug benefits. Coverage begins the first of the following month. - Dental Insurance: Coverage for preventive care, as well as basic and major procedures. - Vision Insurance: Coverage for routine eye exams and eyeglasses. - Security & Future Planning Options - Stock Option Grant: We believe in shared success. - Life Insurance: Financial protection for your beneficiaries. - Disability Insurance: Short-term and long-term coverage in case of illness or injury. - 401(k) Retirement Plan: Opportunity to save for the future. We could flatten: each top-level bullet as
- with sub-items maybe as
- inside but not required. Simpler: make each distinct benefit as separate
- with description. Thus list:
- Time Off That Works for You: Recharge with annual paid holidays off. Full-Time Salaried Employees (Exempt): Enjoy unlimited time off after the 90-day introductory period. Full-Time Hourly Employees (Non-Exempt): Receive three weeks of paid time off after the 90-day introductory period.
- Comprehensive Health & Wellness Coverage: Medical Insurance: Access top-tier healthcare, covering hospital, surgical, and prescription drug benefits. Coverage begins the first of the following month. Dental Insurance: Coverage for preventive care, as well as basic and major procedures. Vision Insurance: Coverage for routine eye exams and eyeglasses.
- Security & Future Planning Options: Stock Option Grant: We believe in shared success. Life Insurance: Financial protection
- . Could nest? Probably just flat list items; but we can keep as separate items with description.
We'll produce: