Jobs · Tennessee

Bilingual Maternity Navigator

Nadia Care · Antioch, TN · 1 mo ago
Hybrid$18–$23/hrFull-time
We need to output HTML fragment with sections: About the role? Actually we have "About Us" content, but we need to use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. The instructions: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use
  • for any list of duties/requirements/benefits, and

    for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

    or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. Output ONLY the HTML fragment — no /, no markdown code fences. We need to decide which sections to include based on content. We have: - About Us (mission, values). Could map to "About the role"? Actually "About the role" is a heading for description of role. We have "The Role:" paragraph describing role. So we can put that under

    About the role

    with prose. - Responsibilities: list of duties. So

    Responsibilities

    with
    • each. - Qualifications: list of qualifications. Could be under

      Qualifications

      with
        . - Skills: maybe combine with qualifications? The posting includes "Bilingual in English and Spanish", "great listener", etc. Those are qualifications/skills. Could put under Skills heading. But we have Qualifications already covering many items. The instruction: prefer a few substantive sections over many thin ones. Could combine Qualifications and Skills into one section? But they said use headings like Qualifications, Skills. We need to decide based on content: we have qualifications list (experience, certification, bilingual, etc.) and also skills (listening, problem solving, etc.). Could separate: Qualifications for experience/certifications, Skills for soft skills. Both are substantive. - Benefits: there is a benefits package described. So

        Benefits

        with
          list. - Pay: there is pay range $18-$23/hr. So

          Pay

          with prose. - Schedule: there is work schedule description. So

          Schedule

          with prose. - About Us: maybe not needed as a heading; but we could include "About the role" includes the role description; the "About Us" could be considered company overview, but not required headings. The instruction says use headings for sections like About the role, Responsibilities, etc. It doesn't require About Us. Could omit or include as a short paragraph before sections. Probably we can include a brief

          about the company (About Us) before the sections, as it's substantive. Not a heading. We must remove boilerplate: EEO, scam warning, remote positions restrictions, etc. Also remove duplicated lines, application instructions (interview process, etc.)? The instruction says remove application instructions. So we should cut out the interview process lines, the note about process subject to change, etc. Also remove the "Please note that our recruitment team will only contact candidates via an official company email address..." etc. Also remove "Remote positions are open to candidates in the contiguous US only..." etc. Also remove "We’re building something great..." maybe that's motivational but not boilerplate; could keep as part of About Us? It's not a section heading; could keep as prose. We need to preserve all substantive information: mission, values, role description, responsibilities, qualifications, skills, benefits, pay, schedule. Also maybe include "Nice to haves but not required: Start-up experience, or adaptability in a fast-evolving environment". That's a qualification/skill nice-to-have; we can include under Qualifications or Skills as a bullet. We must not create sections with filler like "commensurate with experience". Not present. Now craft HTML. Structure:

          About Us paragraph(s) maybe combine mission and values into a few sentences. Then

          About the role

          with paragraph describing role. Then

          Responsibilities

          with
            list. Then

            Qualifications

            with
              list (including experience, certification, bilingual, etc.) Then

              Skills

              with
                list (listening, communication, problem solving, multitasking, independent work, tech-savvy, etc.) plus nice-to-haves. Then

                Benefits

                with
                  list (Time off, Health & Wellness Coverage subitems? Could list each benefit as bullet; maybe break down sub-bullets? But we can just list each main benefit: Time Off That Works for You (with details), Comprehensive Health & Wellness Coverage (Medical, Dental, Vision), Security & Future Planning Options (Stock Option Grant, Life Insurance, Disability Insurance, 401(k)). Could flatten. Then

                  Pay

                  with paragraph: $18-$23/hr, exact compensation depends on years of direct relevant experience. Then

                  Schedule

                  with paragraph: schedule flexibility, typical Monday-Friday shifts 9am-5pm or 11am-7pm, occasional weekends, light on-call rotation. Make sure not to include any boilerplate like EEO, scam warning, remote restrictions, interview process, etc. Check for duplicated lines: we should not repeat. Now produce HTML. Let's draft. About Us: We have mission: "The United States has the poorest maternal and birth outcomes of all developed countries with the underserved, Black, Brown, Indigenous communities disproportionately affected. Nadia Care is working to drastically change the experience of affected communities by reimagining how we deliver meaningful and compassionate care to expectant moms." Then mission statement: "Nadia Care’s mission is to improve pregnancy, birth and the postpartum journey for women and their families by reimagining how maternity care is delivered. Our team is focused on building trust-based engagement and wrap-around support for expectant moms at home, in person and virtually to ensure they have all the social support they need for a successful and joyful pregnancy journey. We help our members with care navigation, doula support, assistance with lactation, nutrition, housing, transportation and a wide range of other needs. We leverage technology to support our virtual engagement that allows us to meet all our moms where they are. We ensure that our members have trusted sources for support, resources, and information throughout their pregnancy, delivery and well into postpartum. Nadia Care does not replace the primary obstetrician or doctor’s relationships. Instead, we support expectant mothers with all other health-related social needs not typically available through their doctors’ offices." Values: "Our Values: Empathy is at the heart of everything we do. We must always center the experiences of the mothers and families we serve, as well as support and uplift one another. Collaboration is what makes us stronger. We achieve the greatest impact when we work together, share knowledge, and elevate each other’s strengths. Resilience reflects our ability to push through challenges, adapt in a fast-changing environment, and remain committed to our mission no matter the obstacles." We can combine into a couple paragraphs. Now About the role: The Role paragraph: "Nadia Care is looking for a full-time Bilingual Maternity Navigator (MN) to be a trusted partner and advocate for expectant and new mothers in the Greater Nashville area. Our MNs are the heart of our work—hired from the communities we serve, they build deep, meaningful relationships with the families they work with. You will act as a bridge between the healthcare system and the community, ensuring that each mother feels heard, empowered, and equipped with the tools she needs for a healthy and joyful pregnancy. This role is for someone who is passionate about making a difference—who believes that every woman deserves the best care, regardless of background or circumstances. This role will work with our members in the greater Nashville area." Now Responsibilities list: bullet points from "Responsibilities:" section. List: - Meet with mothers virtually and in-person, educating them on critical health topics such as recognizing urgent maternal warning signs, preeclampsia, and understanding postpartum recovery. - Educate members on birth positions and breathing techniques prior to birth, helping mothers feel confident and prepared. - Work as part of a multidisciplinary care team, attending daily huddles to collaborate with and escalate clinical issues to Nadia specialists. - Maintain clear and accurate documentation of all care interactions to ensure every mother receives high-quality, coordinated support. - Build trusting relationships with mothers, creating a safe space for open conversations about their needs and concerns and support via call or messaging between visits. - Serve as a connector to community resources, ensuring that barriers like food insecurity, transportation, or housing challenges don’t stand in the way of a healthy pregnancy. - Be a voice for the community, bringing insights from your experience and from mothers and families back to Nadia Care to help shape programs that truly meet their needs. - Attend administrative meetings and follow our policies and procedures to ensure the highest standard for our members. Now Qualifications list: from "Qualifications:" section. - 3+ years of experience working in community health, patient advocacy, or healthcare navigation as a Certified Perinatal Community Health Worker or Certified Medical Assistant - Deep understanding of the challenges expectant mothers face and experience providing prenatal and postpartum health education - Bilingual in English and Spanish - A great listener and strong communicator who can provide both emotional support and practical guidance with compassion and cultural sensitivity - Strong problem solving skills and ability to manage multiple priorities such as member visits, messaging, and internal meetings in a fast-paced environment - Comfort working independently in the field while staying connected to a team of specialists - Valid driver's license with a clean driving record, reliable transportation, and compliance with state inspection, registration, and insurance requirements - Access to home internet and a phone with internet access - Tech-savvy and able to quickly learn to document interactions and communicate effectively in our technology platforms such as AthenaOne, Welkin, and MacOs Now Skills list: maybe we separate soft skills: but many of those are already in qualifications. Could still have Skills heading for items like "Start-up experience, or adaptability in a fast-evolving environment" (nice-to-haves). Also maybe include "great listener" etc but that's already in qualifications. To avoid duplication, we could put nice-to-haves under Skills. Or we could merge Qualifications and Skills into one section, but instruction says prefer few substantive sections. Could combine Qualifications and Skills into one section called "Qualifications & Skills". But they gave examples of headings; we can choose to use Qualifications and Skills separately if both have substantive content. However we risk duplication. Let's see: Qualifications list includes many items; Skills list could include "Start-up experience, or adaptability in a fast-evolving environment". That's only one bullet; maybe not enough to warrant separate heading. Better to combine into one section "Qualifications". But we need to follow instruction: they gave examples but not mandatory to use all. It says "use

                  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It's examples, not requirement to use all. So we can omit Skills if not needed. However we have "Nice to haves but not required: Start-up experience, or adaptability in a

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