Bilingual Loan Sales Representative - Katy, TX

About the role

Join the 1st Franklin team as a Loan Sales Representative. This position leverages interpersonal skills, and business knowledge to meet the needs of our customers. This position works closely with the Branch Manager and staff to build relationships and identify the needs of customers. The Loan Sales Representative is knowledgeable of features of products and services to drive that exceptional customer experience. The LSR interviews customers utilizing professionalism, patience, curiosity, and a results-oriented manner.

Responsibilities

• Recommends product and services to support individual, branch sales goals, and customer expectations
• Markets branch products and services to customers and potential customers
• Conducts assigned collection calls of customer accounts to arrange payment
• Seeks opportunities to originate new loans with new and existing customers
• Develop knowledge of credit underwriting methods and sales tools
• Ensures customer information is correct and documents interactions
• Consistently meets or exceeds branch and individual goals
• Conducts dialogues with customers to identify and respond to needs in a timely and efficient manner
• Builds internal and external relationships
• Ensures customer confidentiality and privileged information is maintained
• Adheres to all 1FFC policies and procedures
• Complies with all State and Federal regulations
• Participates in personal development
• Exhibits knowledge of all 1FFC products
• Seeks additional opportunities and responsibilities

Requirements

• High School Diploma or equivalent
• Serving our customers by working onsite at the branch office is an essential function of this job (working from home is not permitted under any circumstances)
• Ability to meet current Licensing requirements of various States and Federal regulators
• Demonstrate the ability to analyze relevant information and apply individual judgment
• Ability to maintain confidential business and personal information
• Possess a valid driver's license and the ability to operate an automobile

Qualifications

• Advanced interpersonal relationship skills at a variety of levels and greatly differing social and business settings
• Action and result focused
• Strong communication skills (verbal / written)
• Proficient with MS Office Suite products
• Bilingual (Spanish) Desirable

Benefits

• Competitive pay
• Bonus potential
• Medical
• Dental
• Vision
• 401(k)
• Paid time off
• Paid holidays
• Paid volunteer time

Pay

We offer you the potential to earn an annual salary.