Bilingual Licensed Customer Service Representative
LOOP · Austin, TX · 3 mo ago
Customer Service$24.04–$25/hrFull-time
Responsibilities
- Handle calls and chats
- Process policy endorsements, billing requests, track and follow-up on outstanding items.
- Communicate with team members, and escalate items and issues when appropriate.
- Active Property & Casualty license
- 3 or more years of Property & Casualty insurance experience
- Strong verbal and written communication skills and ability to provide and accept constructive feedback
- Insurance policy support, rating or policy lifecycle experience
- Knowledge of underwriting guidelines is helpful
- Attention to detail and strong personal time management skills
- Ability to work independently and remotely
- Excellent computer and software skills (Google Suite, Slack, Zendesk, etc.)
- This position is for full time, remote work
- Employee Stock Options
- Health, dental and several ancillary benefits to choose from
- Matching 401K
- Flexible PTO
- Fourteen Weeks Paid Family Leave
Qualifications
Pay
Hourly Rate: $24.04 - $25.00