Bilingual Leasing Consultant

Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, we have decades of experience delivering exceptional value. Our growing portfolio includes multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. We are a fast-growing company made up of talented individuals from diverse backgrounds, recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals.

About the role

The Leasing Consultant is responsible for all aspects of leasing, marketing, and maintaining positive resident relations of a property.

Responsibilities

• Regular/daily onsite attendance.
• Show, lease, and move in prospective residents; greet, qualify, tour the community, and sign leases.
• Conduct all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining model units, and follow-up.
• Complete all leasing paperwork needed before move-in.
• Assist with lease audits, walking units, and turn process.
• Maintain accurate prospect traffic and leasing data, responding to prospect leads within 24 hours.
• Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios, and achieve leasing goals.
• Perform various administrative tasks as needed.
• Address resident complaints, concerns, and requests to ensure resident satisfaction.
• Assist in developing and implementing resident retention programs (e.g., resident functions, special promotions, monthly newsletter).
• Contribute to the general upkeep and cleaning of office, common areas, and model units.
• Assist in implementing the annual marketing plan and outreach.
• Review and complete market survey/analysis to generate ideas and formulate plans.
• Maintain thorough product knowledge of the property, competition, and market conditions; complete weekly market survey report.
• Manage excellent customer service and monitor service request turnaround and responsiveness.
• Project a favorable image of the community to achieve property objectives and public recognition.
• Ensure consistency in dealing with residents on all matters.
• Enforce community policies as delegated by the immediate supervisor.

Requirements

• High School Diploma or Equivalent.
• Ability to understand and perform all on-site software functions; basic computer skills required.
• Basic knowledge of Fair Housing Laws and OSHA requirements.

Physical Requirements

• Regularly required to move about to accomplish tasks or move between worksites, communicate with others, and repeat motions involving wrists, hands, and/or fingers.
• Frequently required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and remain stationary for prolonged periods (standing or sitting).
• Occasionally required to move in different positions to accomplish tasks in various environments, including tight and confined spaces, work overhead, and reach, adjust, or move objects up to 25 lbs. in all directions.
• Lift or place objects up to 25 lbs.
• Operate machinery and/or power tools, vehicles, and/or golf carts.
• Assess the accuracy, neatness, and thoroughness of work assigned and inspect objects.
• Work overtime, weekends, night hours (emergencies), in extremely low or high temperatures, and in outdoor environments (precipitation and wind).
• Work in small and/or enclosed spaces and be exposed to hazardous chemicals.
• Traverse flat and non-flat terrain.

Pay

Salary Range: $17 per hour to $19 per hour.

Benefits

• Medical, dental, vision, life, accidental, and disability insurance.
• 401K with employer matching.
• Commission and performance bonuses, when applicable.
• Paid sick days and company holidays for full-time employees.

Compensation decisions consider skill set, background, training, and certifications. The offer depends on the candidate’s relevant experience for the role.