Bilingual Hybrid Development Representative - Spanish
About the role
Toast creates technology to help restaurants and local businesses succeed in a digital world. The Hybrid Development Representative (HDR) role is the foundational entry point into our high-performing sales organization, designed specifically to develop the next generation of Account Executives. This is a dedicated, supportive launchpad and structured path for your professional sales career. We invest in HDRs with the clear expectation that high performers will advance through our specialized sales program, Toast Sales Academy, and become future full-cycle Account Executives.
The journey of a high performer follows this path: HDR → All Bound Sales Development role → Account Executive (AE). The timeline for this progression is typically 12-18 months, from training to becoming an Account Executive.
Responsibilities
- Serve as the critical first step in our sales pipeline, building and qualifying opportunities that drive growth.
- Execute high-volume outreach (100+ daily activities) including warm/cold calls, emails, and social touchpoints.
- Host qualification calls to understand prospect needs and determine fit for our all-in-one digital platform.
- Schedule meetings for qualified prospects and ensure seamless handoff to Account Executives.
- Learn and execute inbound and outbound outreach methods to prepare for specialization into an All-Bound Sales Development Role, with the goal of advancing to an Account Executive.
Requirements
- Bilingual Fluency: Must be fluent in Spanish and English (reading, writing, and speaking).
- Career Ambition: Driven by a long-term goal of becoming a full-cycle Account Executive (AE) in a commissioned closing role.
- Proven Drive and Refusal to Fail: Self-discipline and sustained effort to achieve ambitious daily activity goals, with resilience to recover from rejection.
- Growth Mindset: Actively seeks and applies feedback, proactively self-assesses performance, and identifies areas for growth.
- High Self-Accountability: Driven by measurable results and takes full ownership of daily performance metrics and pipeline contribution.
- High Customer Empathy and Resilience: Handles rejection and objections professionally while driving positive outcomes for prospects.
- Aptitude for Critical Thinking: Naturally curious, resourceful, and thrives on processing new information to solve complex problems and qualify prospects.
- Exceptional Communication Skills: Clear, professional, and persuasive communicator across high-volume calls and written outreach (email/social).
- Strong Organizational Skills: Meticulous attention to detail and ability to manage time effectively for 100+ daily outreach activities.
Skills
What will help you stand out (nonessential but beneficial):
- Previous sales or sales internship experience.
- Participation in collegiate sales competitions.
- Direct experience working in the hospitality or retail industries.
Pay
The estimated Total Targeted Cash compensation range for this role includes base salary, commission, and bonus (if eligible). This role qualifies for uncapped commissions. The starting salary will be determined based on skills, experience, and geographic location. In addition to cash compensation, total rewards include benefits and equity (if eligible).
- Zone A: $75,000—$120,000 USD
- Zone B: $65,000—$104,000 USD
- Zone C: $59,000—$94,000 USD
Benefits
Toast strives to provide competitive compensation and benefits programs to attract, retain, and motivate top talent. Our total rewards package supports a healthy lifestyle with flexibility to meet changing needs. Learn more about our benefits at Toast Benefits.
Schedule
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. In-office expectations vary by region. Learn more about our hybrid working approach here.