Bilingual Hybrid Development Representative - Spanish
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
About the role
The Hybrid Development Representative (HDR) role is the foundational entry point into our high-performing sales organization, designed specifically to develop the next generation of Account Executives. This is not a static job—it is a dedicated, supportive launchpad and structured path for your professional sales career. We invest in HDRs with the clear expectation that high performers will advance through our specialized sales program, Toast Sales Academy, and become future full-cycle Account Executives.
The journey of a high performer: HDR → All Bound Sales Development role → Account Executive (AE). The timeline for advancement is typically 12-18 months of training to become an Account Executive.
Responsibilities
- Serve as the critical first step in our sales pipeline, building and qualifying opportunities that drive growth.
- Execute high-volume outreach (100+ daily activities) via warm/cold calls, emails, and social touchpoints.
- Host qualification calls to understand prospect needs and determine fit for our all-in-one digital platform.
- Schedule meetings for qualified prospects and ensure seamless handoff to Account Executives.
- Learn and execute inbound and outbound outreach methods to prepare for specialization into an All-Bound Sales Development Role, with the goal of advancing to Account Executive.
Requirements
- Bilingual Fluency: Must be fluent in Spanish and English (reading, writing, and speaking).
- Career Ambition: Driven by a long-term goal of becoming a full-cycle Account Executive (AE) in a commissioned closing role.
- Proven Drive and Resilience: Self-discipline and sustained effort to meet ambitious daily activity goals, with the ability to recover quickly from rejection.
- Growth Mindset: Actively seeks and applies feedback, proactively self-assesses performance, and identifies areas for growth.
- High Self-Accountability: Driven by measurable results and takes full ownership of daily performance metrics and pipeline contribution.
- Customer Empathy and Resilience: Handles rejection and objections professionally while driving positive outcomes for prospects.
- Aptitude for Critical Thinking: Naturally curious, resourceful, and thrives on processing new information to solve complex problems and qualify prospects.
- Exceptional Communication Skills: Clear, professional, and persuasive in high-volume calls and written outreach (email/social).
- Strong Organizational Skills: Meticulous attention to detail and ability to manage time effectively for 100+ daily outreach activities.
Skills
Nice to haves:
- Previous sales or sales internship experience.
- Participation in collegiate sales competitions.
- Direct experience working in hospitality or retail industries.
Pay
Total Targeted Cash for this role includes base salary, commission, and bonus (if eligible). This role qualifies for uncapped commissions. The starting salary will be determined based on skills, experience, and geographic location. In addition to cash compensation, total rewards include benefits and equity (if eligible).
- Zone A: $75,000—$120,000 USD
- Zone B: $65,000—$104,000 USD
- Zone C: $59,000—$94,000 USD
Learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy.
Benefits
Toast offers a total rewards package that includes competitive compensation and benefits programs to attract, retain, and motivate talent. Benefits support a healthy lifestyle and flexibility to meet changing needs. Learn more at Toast Benefits.
Schedule
Toast embraces a hybrid work model that fosters in-person collaboration while valuing individual needs. In-office expectations vary by region. Learn more about our approach to hybrid working at Toast Locations.
AI at Toast
Toast values learning and innovation, providing AI tools across disciplines (Engineering, Product, Sales, Support) to empower employees to build faster, more independently, and with higher quality. Those who thrive at Toast embrace change to drive value for customers.
In hiring, AI tools support recruiters and interviewers with tasks like note-taking and summarization to ensure focus on candidate conversations. All hiring decisions are made by people. Learn more at AI in Hiring.