Bilingual Front Desk (Cottman)

About the role

Dental Dreams practice in Northeast Philly is hiring Receptionists to join our talented and dedicated team in PA. With over 70 offices across the country, we offer real opportunities for career advancement. We observe all CDC and industry guidelines, have secured recommended PPE, and have protocols in place to safeguard patients and staff. Only a handful of positions are available.

Responsibilities

• Maintain a high level of customer service at all times
• Work as part of a team with emphasis on communication
• Schedule patient appointments per month and daily patient goals
• Answer phones and confirm appointments
• Greet and check-in patients
• Accurately verify dental benefits
• Maintain detailed patient records in a fast-paced environment
• Collect payments, co-payments, and deductibles
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
• Pull patient charts for future appointments when necessary
• Maintain a clean and professional office environment
• Assist with presenting and/or explaining treatment plans

Qualifications

• Bilingual (Spanish)
• Customer Service experience