Bilingual Financial Center Consultant I (Teller) - Northside

About the Role

Join EECU at our Northside location as a Bilingual Financial Center Consultant I (Teller). You’ll be the friendly face that welcomes members, assists with transactions, and connects them with the right products and solutions to support their financial goals. This role thrives in a fast-paced, customer-focused environment where you’ll make a real impact by helping members daily.

Responsibilities

• Deliver great member experiences through constant personal interaction.
• Provide a complete service and sales experience, exceeding monthly sales goals.
• Perform teller functions such as deposits, withdrawals, and check cashing.
• Solve operational issues and proactively support branch marketing initiatives.
• Build exceptional rapport with members while providing excellence in service.
• Manage lobby coverage, including greeting members, answering calls, and directing members to appropriate staff.
• Comply with all Federal and State rules and regulations, including Bank Secrecy Act, Anti-Money Laundering, and privacy regulations.
• Attend initial and ongoing annual Bank Secrecy Act training.

Requirements

• One to two years of experience in a retail or financial environment with a focus on service and rapport-building.
• Daily cash handling experience with the ability to balance without overages or shortages.
• Strong communication skills for comfortable and professional member interactions.
• Enthusiasm, professionalism, and a high level of ownership and accountability.
• Ability to thrive in a fast-paced environment and prioritize multiple tasks.
• Strong listening skills, approachability, problem-solving, and empathy.
• Relevant computer skills, solid math, and written communication abilities.
• High school diploma or equivalent.
• Bilingual (Spanish) – able to read, write, and speak fluently.
• Good credit history (applicants will be evaluated in compliance with applicable law).
• Must pass a background check, including employment, criminal, and drug screening.

Schedule

40-hour work week. Monday–Friday: 8:00 AM–6:15 PM, Saturdays: 8:45 AM–1:15 PM.

About EECU

For over 90 years, Fort Worth-based EECU has been committed to providing members A Better Way of Banking®. With $4 billion in assets and serving over 297,000 members across 21 financial centers in North Texas, EECU is one of the largest credit unions in Texas. EECU has been honored with the Fort Worth Business Press Corporate Philanthropy Award, named Best Bank/Credit Union by the Fort Worth Star-Telegram’s readers, and became the first credit union in Fort Worth to achieve Blue Zones certification for promoting employee well-being.