Bilingual Field Store Associate (Spanish)

About the role

The Field Store Associate will be primarily responsible for driving and increasing sales at Lowe’s stores. This position will be responsible for engaging customers in the Paint and Pro departments, generating customer leads, implementing effective sales and marketing programs, providing exceptional customer service, and managing merchandising.

Part-Time Field Store Associates are also expected to ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products. The individual selected for this role will be expected to work at Lowe’s Store #2961, located at: 5753 Kyle Pkwy, Kyle, TX 78640.

This is a part-time position working weekdays/afternoons/weekends. The schedule is based on business needs and subject to change.

Responsibilities

The Field Store Associate plays a key role in driving sales growth, delivering training to Lowe’s associates, and ensuring high standards in service and merchandising execution.

Service responsibilities include:

• Ensuring high levels of customer satisfaction through excellent sales service
• Assisting customers in person by determining needs and presenting appropriate products and services
• Building productive relationships and trust with wholesale and retail customers
• Maintaining Pro customer color files
• Tinting and mixing products to customer specifications as needed
• Maintaining adequate store appearance and inventory best practices
• Maintaining adequate appearance of the color wall and back stock
• Building and maintaining knowledge of all products to ensure effective customer recommendations
• Facilitating in-person customer connectivity between paint and pro desk
• Providing in-store Pro Desk paint support for real-time customer needs, Lowe’s Pro Sales, and paint program execution, including in-store promotional events

Sales responsibilities include:

• Promoting and representing Sherwin-Williams and Valspar brand standards and product strengths to Lowe’s associates, customers, and contractors
• Following and achieving sales goals on a monthly, quarterly, and yearly basis
• Assisting Sales Representatives in generating sales leads by interacting with customers

Training responsibilities include:

• Training Lowe's associates on product knowledge and application methods
• Completing eLearning Modules
• Ensuring HR Cloud trainings are up to date and within compliance

Qualifications

Minimum Requirements:

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications:

• Have at least a High School diploma or GED
• Have at least one (1) year of experience working in a delivery, retail, or customer service position
• Have previous work experience selling paint and paint-related products
• Have previous work experience operating tinting and mixing equipment
• Have a valid, unrestricted Driver's license
• Able to read, write, comprehend, and communicate in more than one language
• Able to read, write, comprehend, and communicate in Spanish

About Us

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger.

Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people.

Our people are behind the strength of our success, and we invest and support you in: Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities