Bilingual Family Support Services Provider LOCATION: Merced College, Merced

About the role

The Merced County Office of Education assists Merced County’s 20 school districts through support and oversight of curriculum and instruction, alternative education, business services, early education, technology, migrant education, special education, and teacher credentialing.

Responsibilities

• Expedite completion of pre-enrollment requirements by assisting families to obtain the necessary health services and documentation of the health services; and, by completing all required forms and health records accurately and in a timely manner.
• After enrollment assure that health and dental services required by Performance Standards and/or are identified by the Health Services Manager are obtained.
• Assess the health, social service and training/educational needs of each assigned family.
• Utilizing a case management approach, develop with each family a family partnership agreement based on the family's assessed and expressed needs and interests. Assist each family to implement the family partnership agreement.
• Make appropriate referrals to other agencies and follow up on all referrals acting as an advocate when needed.
• Work closely with the Family Support Services Manager, Mental Health services provider, and others to assist families in crisis.
• Provide or arrange for transportation and translation as needed.
• Implement the outreach and recruitment plan as directed.
• Take all necessary steps to assure full enrollment and an 85% minimum average daily attendance.
• Prepare individual comprehensive service files for each assigned child and family. Use a computer and other office equipment to gather, record, retrieve, collate copy, and disseminate information. Update all child and family records as services are provided or acquired.
• Work with parents, service area managers, and other staff to provide parent education.
• Assist parents to organize and maintain active parent committees; assist parents to plan and implement activities for themselves; encourage, facilitate, and support parental involvement in all aspects of the Head Start Program.
• Aid in the transition to kindergarten or other child care or school placement.
• Carry out authorized emergency and safety procedures and administer first aid.
• Report suspected cases of child abuse and neglect in accordance with regulations and policy.
• Meet frequently with each family by making regularly scheduled home visits and other contacts, as needed.
• Interact with and maintain cooperative relationships with individuals of diverse backgrounds and cultures.
• Requisition, inventory, and properly store needed supplies and materials.
• Attend case conferences, parent conferences, center meetings, case reviews, IEP/IFSP meetings, staff meetings, parent meetings, in-service and pre-service meetings, and other meetings as directed.
• Comply with MCOE policies and procedures, administrative regulations, State of California Health and Welfare Codes including Title 22, Head Start Performance Standards, and other applicable state and federal regulations.
• Perform other job related duties as assigned.

Qualifications

• Education and/or Training: A combination of education and experience equivalent to an AA/AS Degree in Human Services, Psychology, Social Service, Health Service or a closely related field.
• Experience: Two years experience providing direct services to families in a health or social services agency.
• Certifications and Skills: Bilingual English/Spanish, English/Hmong, English/Punjabi, highly desirable.
• Pediatric first aid certificate within 90 days of employment.
• Knowledge of community resources available within Merced County; principles of case management; philosophy of family self-sufficiency.
• Ability to plan, coordinate and organize activities; ability to prepare detailed records accurately and in a timely manner.
• Knowledgeable in the use of personal computers and related software applications.
• Excellent interpersonal skills using tact, patience and courtesy.
• Ability to communicate orally and in writing using correct English usage, spelling, grammar, vocabulary and punctuation.
• Valid CA driver's license and minimum amount of liability insurance required by law.
• DMV H-6 printout required.