Bilingual, English and Spanish Member Loyalty Representative (R14248)

We need to output HTML fragment with sections: About the role? Actually the posting includes "About Oportun" and "Position Overview". We need to use

for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We should not repeat job title. We need to include sections only if posting has real specific content. We need to preserve all substantive info, remove boilerplate (EEO, legal, etc). Also remove duplicated lines, navigation, cookie, application instructions. We need to format content accordingly. We need to decide sections: About the role (maybe from Position Overview). Responsibilities (What You’ll Do). Requirements/Qualifications/Skills (Who You Are / What You Bring). Benefits (list of benefits). Pay (base hourly rate). Schedule (maybe mention rotating schedule, weekends, flexible). Also maybe "About Oportun" could be considered "About the role"? Actually "About Oportun" is company description; could be placed under a heading like "About the role"? The instruction says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have sections: About the role (company overview + position overview). Responsibilities (What You’ll Do). Requirements (Must be bilingual etc). Qualifications (maybe same as Requirements). Skills (maybe computer skills, ability to lift). Benefits (list). Pay (hourly rate). Schedule (availability to work weekends, rotating schedule, flexible). We must not create sections with filler like "commensurate with experience". We have actual content. We need to avoid repeating job title. No Job ID. We need to output only HTML fragment, no /, no markdown fences. We need to use

• for any list of duties/requirements/benefits, and

  for prose. We need to preserve all substantive info; do not invent or summarize away detail. We need to remove boilerplate: EEO, legal, CCPA notice, fraud warning, etc. Also remove duplicated lines. Let's extract content. Original text: About Oportun Oportun (Nasdaq: OPRT) is a mission-driven financial services company that puts its members' financial goals within reach. With intelligent borrowing, savings, and budgeting capabilities, Oportun empowers members with the confidence to build a better financial future. Since inception, Oportun has provided more than $22.7 billion in responsible and affordable credit, saved its members more than $2.5 billion in interest and fees, and helped its members set aside an average of more than $1,800 annually. Position Overview Oportun is currently seeking qualified candidates with customer service, cashier, sales, or hospitality experience to work Fulltime. At Oportun, we consider our customers to be our members, and the primary focus of our Member Loyalty Representatives is to create and generate a rewarding and unique member service experience. Our Member Loyalty Representatives are passionate about listening, helping, and connecting with people at all touchpoints, such as in our stores and in the communities around our stores through personal outreach activities. As a key member of our team, you will make the mission of Oportun come to life by educating our members and communities about our inclusive, affordable financial services that empower them to build a better future. What You’ll Do Welcome members with a warm greeting and provide quality member service.Seamlessly process all transactions, while following company policies & procedures and protecting our members’ information.Work as a team or independently, including time alone in the store without direct supervision or with coworkers, while exceeding daily goals in our lending and servicing activities.Enjoy informing and educating potential members about Oportun’s services by engaging in outreach efforts more than 50% of the time at Oportun locations, partner locations and/or community events. Activities include: Building relationships with local businesses (e.g., mechanic shops, dental offices, furniture stores) and speaking with local business owners and their employees about how Oportun’s services can help their customers.Conducting outreach efforts at local flea markets, community events, and at our Lending As A Service (LAAS) partner locations to increase awareness, capture leads, and assist with starting applications;Actively engaging with people at and around Oportun’s retail locations, encouraging store visits, and assisting with applications.Supporting community outreach and marketing events, by passing out flyers and educating the local community about Oportun and its products and services; andUsing iPads or assisting potential members with scanning QR codes during outreach efforts to start new applications.Light housekeeping to keep the work area and store location inviting and presentable to all who visit, including daily collection of trash, sweeping, mopping, and window cleaning as needed.Use a computer intermittently (approx. 3-6 hours per day) for administrative tasks and for servicing members.Stand while assisting members; sitting is allowed during non-member-facing tasks.Occasionally unpack and store office or cleaning supplies.Must have the ability to travel between designated work locations (including outreach activities) within a reasonable commuting distance as part of standard job duties. Travel will be limited to sites considered part of an ordinary commute.Be a role model for Oportun’s Core Values: On a Mission, As One, to Make it Better, Now. Who You Are / What You Bring Must be bilingual (English/Spanish).Must be outgoing, sales-focused, and enjoy speaking with people.Must love to help members, including prospective members through outreach and educational activities.Must be available to work weekends and be flexible with a rotating work schedule of hours based on store needs. Schedules are set every two weeks.Must have regular, reliable, and predictable attendance to support store operations.Must be willing and able to work outdoors year-round to identify new sales opportunities and promote company products and services through designated outreach activities.Ability to lift and/or move objects up to 25 pounds, as needed.Basic computer skills and ability to operate office equipment such as, phones, scanners, and iPads.Ability to organize and file paper documents. AS A VALUABLE MEMBER OF OUR TEAM, YOU’LL RECEIVE EAP, Life and Disability insuranceAccident coverage8 paid hours (VTO) to participate in volunteer activities each yearEmployee Assistance Fund (OEAF)401(k) retirement savingsTravel AssistancePaid TrainingCompetitive pay, plus sales incentives $$$Growth opportunitiesFlexible schedulesOpportunity to positively impact your community The base hourly rate for this part-time position is $17.00 - $18.00. Our hourly rates are determined by role, location and experience. The hourly range displayed on each job posting reflects a minimum and maximum for new hire rates for this position, specific to the location of this job posting. Please note that the compensation details listed in this posting reflects only the hourly rate for this position and does not include other compensation elements or benefits. We are proud to be an Equal Opportunity Employer... (remove) California applicants can find a copy... (remove) We will never request personal identifiable information... (remove) We do not charge you for pre-employment fees... (remove) If you think you have been a victim of fraud... (remove) Now we need to format. We need sections:

  About the role

  -> combine About Oportun and Position Overview into prose. We need to ensure we don't repeat job title. Use

  for prose. Then

  Responsibilities

  -> list of duties from "What You’ll Do". Use
  • for each bullet. The text includes many sentences; we can split into logical items. The posting includes a paragraph with many duties separated by periods. We need to preserve all substantive info; we can break into list items each representing a duty. Must not invent or summarize away detail. So we need to capture each duty exactly as written? We can split by sentences but keep the content. Let's extract duties: - Welcome members with a warm greeting and provide quality member service. - Seamlessly process all transactions, while following company policies & procedures and protecting our members’ information. - Work as a team or independently, including time alone in the store without direct supervision or with coworkers, while exceeding daily goals in our lending and servicing activities. - Enjoy informing and educating potential members about Oportun’s services by engaging in outreach efforts more than 50% of the time at Oportun locations, partner locations and/or community events. Activities include: - Building relationships with local businesses (e.g., mechanic shops, dental offices, furniture stores) and speaking with local business owners and their employees about how Oportun’s services can help their customers. - Conducting outreach efforts at local flea markets, community events, and at our Lending As A Service (LAAS) partner locations to increase awareness, capture leads, and assist with starting applications. - Actively engaging with people at and around Oportun’s retail locations, encouraging store visits, and assisting with applications. - Supporting community outreach and marketing events, by passing out flyers and educating the local community about Oportun and its products and services. - Using iPads or assisting potential members with scanning QR codes during outreach efforts to start new applications. - Light housekeeping to keep the work area and store location inviting and presentable to all who visit, including daily collection of trash, sweeping, mopping, and window cleaning as needed. - Use a computer intermittently (approx. 3-6 hours per day) for administrative tasks and for servicing members. - Stand while assisting members; sitting is allowed during non-member-facing tasks. - Occasionally unpack and store office or cleaning supplies. - Must have the ability to travel between designated work locations (including outreach activities) within a reasonable commuting distance as part of standard job duties. Travel will be limited to sites considered part of an ordinary commute. - Be a role model for Oportun’s Core Values: On a Mission, As One, to Make it Better, Now. We need to ensure we keep all details. The "Activities include:" is a heading; we could treat as a parent item with sublist? But instruction: use
    • for any list of duties/requirements/benefits. Could nest lists? Probably okay but we can flatten. Simpler: each activity as separate
    • . We'll keep the parent bullet maybe not needed. We'll just list each activity as separate
    • . Ensure we keep the phrase "Activities include:" maybe as part of preceding bullet? We could incorporate into preceding bullet: "Enjoy informing and educating potential members about Oportun’s services by engaging in outreach efforts more than 50% of the time at Oportun locations, partner locations and/or community events. Activities include: Building relationships..." But we can split. Better to keep as one bullet for the outreach effort and then sublist for activities. But nested lists may be okay. However to keep simple, we can flatten: each activity as separate
    • and keep the preceding sentence as its own
    • . That may duplicate some info but okay. We'll produce:
      • Welcome members with a warm greeting and provide quality member service.
      • Seamlessly process all transactions, while following company policies & procedures and protecting our members’ information.
      • Work as a team or independently, including time alone in the store without direct supervision or with coworkers, while exceeding daily goals in our lending and servicing activities.
      • Enjoy informing and educating potential members about Oportun’s services by engaging in outreach efforts more than 50% of the time at Oportun locations, partner locations and/or community events.
      • Building relationships with local businesses (e.g., mechanic shops, dental offices, furniture stores) and speaking with local business owners and their employees about how Oportun’s services can help their customers.
      • Conducting outreach efforts at local flea markets, community events, and at our Lending As A Service (LAAS) partner locations to increase awareness, capture leads, and assist with starting applications.
      • Actively engaging with people at and around Oportun’s retail locations, encouraging store visits, and assisting with applications.
      • Supporting community outreach and marketing events, by passing out flyers and educating the local community about O