Bilingual English and Spanish Member Loyalty Representative (R14247)

We need to output HTML fragment with sections: About the role? Actually the posting includes "About Oportun" then "Position Overview", "What You’ll Do", "Who You Are / What You Bring", "AS A VALUABLE MEMBER OF OUR TEAM, YOU’LL RECEIVE" (benefits), then pay info. We must not repeat job title as heading. Use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to map content to these headings. We have: - About Oportun: description of company. Could be "About the role"? Actually "About Oportun" is company overview. Could be placed under "About the role"? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have sections: About the role (maybe summarizing position overview), Responsibilities (What You’ll Do), Requirements (Who You Are / What You Bring), Qualifications (maybe same as Requirements?), Skills (maybe specific skills), Benefits (benefits list), Pay (hourly rate), Schedule (maybe mention flexible schedules, rotating schedule, weekends). Need to ensure we only include sections if posting has real specific content. We must preserve all substantive information, not invent or summarize away detail. So we need to include details from posting. We must remove boilerplate: EEO, legal, scam warning, etc. Also remove duplicated lines. We need to output only HTML fragment, no /, no markdown fences. Let's extract content: Company description: "About Oportun Oportun (Nasdaq: OPRT) is a mission-driven financial services company that puts its members' financial goals within reach. With intelligent borrowing, savings, and budgeting capabilities, Oportun empowers members with the confidence to build a better financial future. Since inception, Oportun has provided more than $22.7 billion in responsible and affordable credit, saved its members more than $2.5 billion in interest and fees, and helped its members set aside an average of more than $1,800 annually." Position Overview: "Oportun is currently seeking qualified candidates with customer service, cashier, sales, or hospitality experience to work Fulltime. At Oportun, we consider our customers to be our members, and the primary focus of our Member Loyalty Representatives is to create and generate a rewarding and unique member service experience. Our Member Loyalty Representatives are passionate about listening, helping, and connecting with people at all touchpoints, such as in our stores and in the communities around our stores through personal outreach activities. As a key member of our team, you will make the mission of Oportun come to life by educating our members and communities about our inclusive, affordable financial services that empower them to build a better future." What You’ll Do: list of duties. Let's extract bullet points (they are sentences separated by periods). We'll need to put them in

• . List: - Welcome members with a warm greeting and provide quality member service. - Seamlessly process all transactions, while following company policies & procedures and protecting our members’ information. - Work as a team or independently, including time alone in the store without direct supervision or with coworkers, while exceeding daily goals in our lending and servicing activities. - Enjoy informing and educating potential members about Oportun’s services by engaging in outreach efforts more than 50% of the time at Oportun locations, partner locations and/or community events. Activities include: - Building relationships with local businesses (e.g., mechanic shops, dental offices, furniture stores) and speaking with local business owners and their employees about how Oportun’s services can help their customers. - Conducting outreach efforts at local flea markets, community events, and at our Lending As A Service (LAAS) partner locations to increase awareness, capture leads, and assist with starting applications; - Actively engaging with people at and around Oportun’s retail locations, encouraging store visits, and assisting with applications. - Supporting community outreach and marketing events, by passing out flyers and educating the local community about Oportun and its products and services; and - Using iPads or assisting potential members with scanning QR codes during outreach efforts to start new applications. - Light housekeeping to keep the work area and store location inviting and presentable to all who visit, including daily collection of trash, sweeping, mopping, and window cleaning as needed. - Use a computer intermittently (approx. 3-6 hours per day) for administrative tasks and for servicing members. - Stand while assisting members; sitting is allowed during non-member-facing tasks. - Occasionally unpack and store office or cleaning supplies. - Must have the ability to travel between designated work locations (including outreach activities) within a reasonable commuting distance as part of standard job duties. Travel will be limited to sites considered part of an ordinary commute. - Be a role model for Oportun’s Core Values: On a Mission, As One, to Make it Better, Now. Who You Are / What You Bring: - Must be bilingual (English/Spanish). - Must be outgoing, sales-focused, and enjoy speaking with people. - Must love to help members, including prospective members through outreach and educational activities. - Must be available to work weekends and be flexible with a rotating work schedule of hours based on store needs. Schedules are set every two weeks. - Must have regular, reliable, and predictable attendance to support store operations. - Must be willing and able to work outdoors year-round to identify new sales opportunities and promote company products and services through designated outreach activities. - Ability to lift and/or move objects up to 25 pounds, as needed. - Basic computer skills and ability to operate office equipment such as, phones, scanners, and iPads. - Ability to organize and file paper documents. Benefits: "AS A VALUABLE MEMBER OF OUR TEAM, YOU’LL RECEIVE EAP, Life and Disability insuranceAccident coverage8 paid hours (VTO) to participate in volunteer activities each yearEmployee Assistance Fund (OEAF)401(k) retirement savingsTravel AssistancePaid TrainingCompetitive pay, plus sales incentives $$$Growth opportunitiesFlexible schedulesOpportunity to positively impact your community" We need to parse that into a list. It seems jumbled: "EAP, Life and Disability insuranceAccident coverage8 paid hours (VTO) to participate in volunteer activities each yearEmployee Assistance Fund (OEAF)401(k) retirement savingsTravel AssistancePaid TrainingCompetitive pay, plus sales incentives $$$Growth opportunitiesFlexible schedulesOpportunity to positively impact your community" We need to separate items: EAP, Life and Disability insurance, Accident coverage, 8 paid hours (VTO) to participate in volunteer activities each year, Employee Assistance Fund (OEAF), 401(k) retirement savings, Travel Assistance, Paid Training, Competitive pay, plus sales incentives, Growth opportunities, Flexible schedules, Opportunity to positively impact your community. We'll make a list. Pay: "The base hourly rate for this part-time position is $17.00 - $18.00. Our hourly rates are determined by role, location and experience. The hourly range displayed on each job posting reflects a minimum and maximum for new hire rates for this position, specific to the location of this job posting. Please note that the compensation details listed in this posting reflects only the hourly rate for this position and does not include other compensation elements or benefits." We need Pay section with that info. Schedule: The posting mentions: "Must be available to work weekends and be flexible with a rotating work schedule of hours based on store needs. Schedules are set every two weeks." Also "Flexible schedules" in benefits. Also "Fulltime" earlier. So we can include schedule info: rotating schedule, weekends, schedules set biweekly. We must not create sections with filler like "commensurate with experience". We have actual content. Now we need to decide which headings to use. We have: - About the role: could combine About Oportun + Position Overview? Might be too much but okay. We'll put company description and position overview under About the role. - Responsibilities: What You’ll Do. - Requirements: Who You Are / What You Bring (maybe split into Requirements and Qualifications). But we have both Requirements and Qualifications headings available. We could put mandatory criteria under Requirements, and preferred/skills under Qualifications/Skills. However the posting doesn't distinguish; it's all "Must be". Could treat as Requirements. Qualifications could be empty -> we should not include empty heading. So we only include Requirements. - Skills: maybe we can list specific skills like bilingual, computer skills, lifting, etc. But those are already in Requirements. Could split: Requirements: availability, attendance, etc. Skills: bilingual, computer skills, lifting, organizing files. But we need to avoid inventing. We can still include Skills section with those items that are skills. However we must ensure we don't duplicate content. The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. If we split, we still preserve all info, just categorize differently. That's okay as long as we don't lose or add. We'll need to ensure each item appears exactly once somewhere. Let's decide to have: - About the role (company overview + position overview) - Responsibilities (duties) - Requirements (mandatory: bilingual, outgoing, sales-focused, love to help, weekend availability, rotating schedule, reliable attendance, outdoor work, lift 25 lbs) - Skills (basic computer skills, operate office equipment, organize/file paper documents) - Benefits (list) - Pay (hourly rate info) - Schedule (maybe we already covered schedule in Requirements; but we could also have Schedule section with rotating schedule, weekends, biweekly schedule). However we already have schedule info in Requirements; we could move it to Schedule section to avoid duplication. Let's think: The posting mentions schedule specifics: "Must be available to work weekends and be flexible with a rotating work schedule of hours based on store needs. Schedules are set every two weeks." Also "Flexible schedules" in benefits. So we can put schedule details in Schedule section. Thus Requirements could be: bilingual, outgoing/sales-focused, love to help, regular reliable attendance, willing to work outdoors year-round, ability to lift 25 pounds. Skills: basic computer skills, operate office equipment (phones, scanners, iPads), ability to organize and file paper documents. Benefits: list as above. Pay: hourly rate. Schedule: weekend availability, rotating work schedule, schedules set every two weeks, flexible schedules. We must ensure we don't lose any info: Also "Must be outgoing, sales-focused, and enjoy speaking with people." That's a skill/requirement; we placed in Requirements. "Must love to help members, including prospective members through outreach and educational activities." -> Requirements. "Must be available to work weekends and be flexible with a rotating work schedule of hours based on store needs. Schedules are set every two weeks." -> Schedule. "Must have regular, reliable, and predictable attendance to support store operations." -> Requirements. "Must be willing and able to work outdoors year-round to identify new sales opportunities and promote company products and services through designated outreach activities." -> Requirements. "Ability to lift and/or move objects up to 25 pounds, as needed." -> Requirements. "Basic computer skills and ability to operate office equipment such as, phones, scanners, and iPads." -> Skills. "Ability to organize and file paper documents." -> Skills. Now Benefits list: we need to parse the benefits string. Let's rewrite benefits clearly: - EAP (Employee Assistance Program) - Life and Disability insurance - Accident coverage - 8 paid hours (VTO) to participate in volunteer activities each year - Employee Assistance Fund (OEAF) - 401(k) retirement savings - Travel Assistance - Paid Training - Competitive pay, plus sales incentives - Growth opportunities - Flexible schedules - Opportunity to positively impact your community Check if any duplicates: "Flexible schedules" also appears in Schedule section; but it