Bilingual (Creole-English) Financial Service Representative

What we Offer

• Market competitive Pay
• Monthly bonus potential based on the operational success you drive
• Comprehensive Medical/Dental Benefits
• Competitive Paid Time Off
• Group Retirement Options
• Education Reimbursement Program
• Exclusive Perks through Perkopolis
• Free company services including cheque cashing, money orders, Telpay/bill payment, and prepaid Mastercard
• Discounted company services including foreign exchange and Koodo services
• And Much More!

During a Typical Day

• Deliver results on branch profitability goals
• Provide a quality customer experience through efficient execution of all customer transactions
• Determine customers' needs and provide them with solutions that satisfy those needs
• Handle cash and accurately enter transactions into the system
• Contact customers over the phone with past due balances and negotiate payment terms and schedules
• Complete all documentation accurately
• Follow safety, security, and compliance requirements

Successful Candidates Will

• Be sales driven
• Have a minimum of one year of financial services and or sales experience
• Have a passion for customer service
• Have previous cash-handling experience
• Have a high school diploma or equivalent

About Money Mart

We are committed to responsible innovation, building innovative solutions grounded in ethical, transparent, and responsible use of data and technology. We align with the principles outlined in Canada’s Artificial Intelligence and Data Act (AIDA) and ensure that any AI or data-driven systems we use are safe, fair, and accountable.