Bilingual Collection Agent (English/Spanish Required)

What You'll Do

• Contact customers via phone, email, and mail to collect overdue payments
• Negotiate payment plans and settlements with customers to resolve outstanding debts
• Document all customer interactions and payment arrangements accurately in the system
• Follow up with customers to ensure payment agreements are upheld
• Collaborate with other team members to develop strategies for improving collection efforts
• Provide excellent customer service while adhering to company policies and regulations

Why Join Us?

• Growth Opportunities: We believe in promoting from within and providing opportunities for career advancement.
• Comprehensive Training: We offer extensive paid training to ensure you’re equipped for success.
• Team-Oriented Culture: Work in a collaborative, supportive environment with peers who are passionate about what they do.
• Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees.
• Fun Workplace: Join a vibrant team that knows how to have fun!
• State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity.
• Rewarding Work: Help businesses grow while making a real difference in people’s lives!

Compensation

$18.00 per hour