Bilingual Clinical Receptionist

Location – Tampa, FL, and Hudson, FL (travel required)

What We’re Looking For

• Aesthetics/Personal Injury experience (preferred)
• Social Media Savvy – able to capture, create, and contribute to social‑media content that drives traffic and brings patients through the door
• Patient‑Centered Approach – provide exceptional, high‑quality care to each patient, every day
• Bilingual – fluency in English and Spanish is a plus
• Travel – able to travel between the Tampa and Hudson locations
• Exceptional Communication Skills – engage effectively with physicians, clinical staff, and patients
• Problem‑Solving and Decision‑Making Abilities – prioritize workload, meet deadlines, and develop solutions to patient needs
• EMR Proficiency – experience with electronic medical records and patient‑scheduling systems
• Technical Skills – learn and understand telemedicine systems, provide basic technical support, and triage issues as needed
• Administrative Excellence – efficiently handle patient intake, scheduling, billing, and follow‑ups while ensuring a smooth patient journey
• Attention to Detail – maintain updated records of bookings and payments, follow up with patients, and ensure all prerequisite steps are completed for a seamless healthcare experience

Responsibilities

• Provide exceptional patient care through effective communication and support in both English and Spanish
• Manage telehealth appointments and ensure smooth operation of clinic systems
• Assist patients with inquiries, scheduling, and follow‑ups while promoting services through upselling
• Maintain accurate patient records and handle medical administrative tasks efficiently
• Perform blood draws and other clinical responsibilities as needed
• Collaborate with medical staff to ensure a seamless patient experience
• Passionately participate in social media and marketing content creation

Why Join IBI Clinic?

• A supportive team environment – work alongside skilled surgeons, clinical leaders, and staff in a collaborative culture
• Professional growth – gain hands‑on experience in a fast‑paced healthcare setting with opportunities for advancement
• Fastest‑growing surgical practice in the Southeast – be part of a thriving organization making a difference in patient care

Benefits

• Premium benefits package – medical, life, dental, and vision insurance, 401(k), PTO, and more