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Jobs · OTHR · New Jersey

Bilingual Client Experience Specialist

Rosenblum Law · Clifton, NJ · 1 mo ago
OTHR$70k–$80k/yrFull-time

About the role

Rosenblum Law is expanding our Estate Planning Workshop Program, and we’re seeking an Event Marketing & Sales Specialist to take ownership of our in-person workshops and support the full client journey—from event experience to sales conversions to Strategy Sessions. This role blends event coordination, marketing, and sales, and includes working closely with our attorneys during consultations.

Responsibilities

  • Event Management & On-Site Execution
    • Lead the full setup and breakdown of weekly estate planning workshops – Includes loading/unloading boxes, setting up signage, tables, projector/AV, printed materials, giveaways, and displays
    • Work each event from start to finish (typically one evening per week; schedule flexes around this)
    • Oversee check-in, attendee experience, and room flow
    • Coordinate food, supplies, and preparation with the admin team
    • Support financial planners and other professional partners who attend
  • Sales & Workshop Conversions
    • Engage with workshop attendees at the conclusion of each event
    • Drive sign-ups for paid Strategy Sessions
    • Achieve strong conversion metrics and earn performance-based bonuses
    • Assist with scheduling Strategy Sessions when needed
  • Support & Participation in Strategy Sessions
    • Participate in Strategy Sessions alongside our attorneys
    • Help facilitate the structure of the session, capture notes, collect key information, and ensure clients understand next steps
    • Contribute to a consistent, high-quality consultation experience
    • Work with attorneys to achieve 60%+ conversion rates from Strategy Sessions to full estate plan clients
  • Marketing, Content & Social Media
    • Capture video content at workshops—including testimonials, attendee clips, behind-the-scenes moments, and interviews
    • Film short-form content with attorneys for TikTok, Instagram, and YouTube Shorts
    • Coordinate with the marketing team to upload content, request edits, and support campaign needs
    • Promote workshops organically in local Facebook groups and community channels
  • Client & Lead Coordination
    • Help confirm workshop registrations
    • Provide a welcoming, smooth experience for all prospective clients
    • Communicate with internal teams to ensure clean handoffs between departments

Requirements

  • Organized, dependable, and detail-oriented
  • Comfortable with light manual labor (moving boxes, AV setup, carrying supplies)
  • Enjoy speaking with people and naturally excel in warm sales conversations
  • Confident guiding people toward the next step in the process
  • Communicate clearly, professionally, and persuasively
  • Tech-savvy and comfortable filming/producing short video content
  • Work well independently and collaboratively
  • Can work one evening per week, with adjusted daytime hours
  • Spanish fluency is required

Qualifications

Experience in events, sales, marketing, or hospitality is helpful but not required; we value communication skills, personality, and consistency above all else.

Benefits

  • Health
  • PTO
  • 401k/Profit Sharing

Pay

$70,000 – $80,000 (including performance-based bonuses)

Schedule

Fully in-office role at our Clifton, NJ office. Workshops occur one evening per week; your hours will be adjusted accordingly. Standard working hours apply on non-workshop days.

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