Bilingual Client Experience Specialist

Bilingual Client Experience SpecialistScottsdale, AZ | Hybrid | Monday-Friday, 9:00 AM-6:00 PMYour bilingual skills can be the foundation for your next career move.Were hiring a Bilingual Client Experience Specialist to support clients in a fast-paced, professional environment. Youll take ownership of questions and concerns, coordinate with internal teams, and ensure clients receive clear communication and complete solutions.What Sets This Role ApartHybrid schedule with one remote day each weekConsistent Monday-Friday hours with no nights or weekendsOpportunity to use your English and Spanish skills professionallyValuable exposure to financial services and client account supportCollaborative corporate environment with a growing teamMeaningful work that goes beyond traditional call center supportWhat Youll DoRespond to incoming client calls and emailsTroubleshoot account, administrative, and system-related concernsCommunicate processes, timelines, and next steps clearlyCreate and manage service tickets through resolutionMaintain accurate documentation and client account notesPartner with internal teams to resolve complex issuesFollow up consistently to ensure a strong client experienceWhat Were Looking ForBilingual English and Spanish skills strongly preferredCustomer service, call center, administrative, banking, or financial services experienceStrong written and verbal communication skillsExcellent attention to detail and follow-throughComfort navigating multiple systems and prioritiesProfessional, dependable, and solution-focused approachWork Arrangement: Four days on-site and one day remoteTraining: Five days on-site during the initial training periodIf youre ready to turn your bilingual communication skills into a professional advantage and build valuable experience in a growing industry, apply today.#eastpriority26Job Type & LocationThis is a Contract to Hire position based out of Scottsdale, AZ.Pay and BenefitsThe pay range for this position is $24.00 - $25.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)Workplace TypeThis is a hybrid position in Scottsdale,AZ.Application DeadlineThis position is anticipated to close on Oct 16, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.