Bilingual Central Scheduler

About the role

We are seeking a highly organized and efficient Bilingual Central Scheduler to join our team in Sanford, Florida.

Responsibilities

• Coordinate and manage appointments, procedures, and resources across our healthcare facility, ensuring smooth operations and optimal patient care.
• Manage and maintain the centralized scheduling system for multi-disciplinary services.
• Communicate effectively with patients, healthcare providers, and staff to schedule and confirm appointments.
• Resolve scheduling conflicts and make necessary adjustments to maximize efficiency.
• Ensure compliance with healthcare regulations and organizational policies.
• Collaborate with various departments to streamline scheduling processes.
• Handle patient inquiries and provide excellent customer service.
• Maintain accurate and up-to-date patient records in the scheduling tracking system.

Qualifications

• Proven experience (2-3 years) in scheduling or related administrative role, preferably in a healthcare setting.
• Proficiency in scheduling software and Microsoft Office Suite, especially Excel.
• Excellent time management and multitasking skills.
• Strong written and verbal communication abilities.
• Demonstrated problem-solving skills and attention to detail.
• High school diploma or equivalent required; Associate's or Bachelor's degree in Healthcare Administration or related field preferred.
• Knowledge of medical terminology and procedures preferred.
• Familiarity with healthcare regulations and compliance standards.
• Strong organizational skills and ability to prioritize tasks effectively.
• Customer-oriented mindset with a commitment to providing exceptional service.