Bilingual Central Registration Specialist

Full-Time position available in the Philadelphia, PA 19133 area. Must be bilingual (Spanish speaking).

About the role

The Central Registration Technician is responsible for ensuring an efficient and accurate patient registration process across the organization. This role verifies insurance, updates demographic information, collects required documentation, and provides exceptional customer service to patients and families. As a key member of the administrative team, the Central Registration Technician supports smooth patient flow, collaborates with clinical and billing staff, and helps maintain compliance with organizational and regulatory requirements. Accuracy, professionalism, and strong communication skills are essential for success in this position.

Responsibilities

• Register patients accurately and efficiently in the electronic medical record (EMR) system.
• Verify insurance eligibility, benefits, and authorization requirements.
• Collect co-pays, deductibles, and required documentation in accordance with organizational policies.
• Update and maintain demographic and insurance information to ensure accuracy.
• Respond to inquiries and provide clear communication regarding the registration process and required documentation.
• Collaborate with clinical and administrative departments to support patient flow and resolve registration-related issues.
• Ensure compliance with HIPAA, privacy regulations, and organizational standards.
• Maintain organized records and follow established workflows and procedures.

Requirements

• High school diploma or GED required.
• Associate's degree preferred.
• 2–4 years of administrative, medical office, behavioral health, or office support experience required.
• Previous experience as an Office Manager, Administrative Assistant, or Executive Assistant strongly preferred.
• Bilingual proficiency in English and Spanish, with strong reading and writing skills is required.
• Awareness of HIPAA Laws and Regulations.

Benefits

Employees are eligible for generous benefit options including but not limited to:

• Medical, vision, and dental insurance.
• Life and disability coverage.
• 403(b) retirement plan.
• Paid time off.
• Tuition reimbursement.
• Employee assistance program.
• Additional voluntary options such as disability, accident, and pet insurance.

Pay

Salary: $36,108.80

Schedule

Scheduled Monday-Friday, 8:30 AM - 5:00 PM.

About COMHAR

COMHAR is a nonprofit human-services organization dedicated to empowering individuals, families, and communities to live healthier, self-determined lives. Our mission is: “To provide health and human services that empower individuals, families and communities to live healthier, self-determined lives.” Serving the Philadelphia region since 1975, COMHAR provides a wide continuum of behavioral health, intellectual and developmental disability, substance use, and social support services. With programs that include outpatient treatment, residential services, community-based recovery centers, supportive housing, and specialized services for children, families, and diverse populations, COMHAR delivers person-centered care rooted in dignity, respect, and community integration. Today, COMHAR’s team supports more than 5,500 people each month, helping individuals build stability, independence, and meaningful connections in their communities.