Bilingual Case Aide - JOR

Why Work with Us?

Exciting Benefits and Opportunities at NYAP!

Responsibilities

• Work alongside program case management team in supporting ORR’s 7 Day Case Management policy requirements.
• Maintenance of records data per ORR’s/NYAP’s/NAR’s records management policies.
• Complete records requests from ORR.
• Complete Verification of Release (VOR) changes and support case management with VOR needs and updates.
• Ensure documentation is timely uploaded to ORR’s system of record to wit: UC Portal and NYAP’s Evolv system.
• Maintain daily ongoing support of case management efforts at unification and reunification of children with potential sponsors, including assisting with completion of searches, background checks, CA/N checks, and other various case management activities.
• Aid in maintaining case files and completion of intake and discharge packages.
• Support the coordination of legal service providers (LSP) “Know Your Rights” presentations and legal screenings.
• Provide ongoing case aide support to foster parent licensing, clinical and medical teams when needed.
• Aid in the coordination of travel for children and staff.
• Support case management with intake case files and required intake documentation.
• Ability to prioritize work and be a deadline-driven self-starter capable of juggling multiple priorities at once and executing each to completion despite obstacles.

Qualifications

• High School Diploma, 4-year degree preferred.
• Understand ORR Policies and Procedures.
• Proficient use of desktop and laptop computers, smartphones and tablets, printers, fax machines, and photocopiers, as well as software including word processing, spreadsheet, and database programs.
• Bilingual (English Spanish). Fluency in Spanish is required.
• Minimum automobile insurance coverage of $100,000/300,000 bodily liability coverage.
• 21 years of age, valid state driver’s license, reliable personal vehicle, and a good driving record.

Other Skills

• A long-term view on people expressed through compassion and support.
• A passion to be involved in high-impact work that makes a difference.
• A drive for excellence and continual improvement.
• Excellent customer service and communication skills.
• Sensitivity to cultural diversity.
• Enthusiastic self-starter.
• Strong organizational and administrative skills.
• Works well independently and as a team member.

Pay

Competitive salaries and benefits including a 401(k), Summer Hours Off (Half-day Fridays and Work Anniversary Trips!), Mileage Reimbursement, Phone Allowance, Student Loan Repayment Assistance, CEU’s and ongoing trainings/education.

Schedule

Summer Hours Off (Half-day Fridays and Work Anniversary Trips!)

Benefits

• 33 Paid days off each year! (11 holidays + 22 days PTO)
• Healthcare Benefits for you and your family.
• Pet insurance that provides discounts and reimbursements.

Qualifications

High School Diploma, 4-year degree preferred. Understand ORR Policies and Procedures. Proficient use of desktop and laptop computers, smartphones and tablets, printers, fax machines, and photocopiers, as well as software including word processing, spreadsheet, and database programs. Bilingual (English Spanish). Fluency in Spanish is required. Minimum automobile insurance coverage of $100,000/300,000 bodily liability coverage. 21 years of age, valid state driver’s license, reliable personal vehicle, and a good driving record.