Bilingual Blended Case Manager Supervisor

Description

If you are passionate about supporting adults in navigating services, accessing resources, and achieving greater stability and independence, COMHAR invites you to join our team as a Targeted Case Manager. In this role, you will help empower individuals to meet their goals and make a meaningful difference every day.

Job Summary

We are seeking a Bilingual Blended Case Management Supervisor to lead and support our case management team. In this role, you will supervise Targeted Case Managers, provide guidance on service delivery, ensure compliance with program standards, and oversee the coordination of care for adults in the community. You will play a key role in fostering a collaborative team environment and ensuring high-quality, client-centered services.

Key Responsibilities

• Assure that the DBH Practice Guidelines are put into operation to the extent possible within the general operations of the TCM duties.
• Provide daily on-site supervision to Teams of Blended Case Managers.
• Discuss the proposed daily contact for each staff member during Team meetings and address any problems they may need help with.
• Ensure that every effort is made to provide weekly individual supervision to each assigned staff member and document these sessions for review.
• Complete a chart review using the updated Utilization Review sheet during individual supervision, paying particular attention to whether or not a PGP exists to cover the time period since the last CBH review.
• Daily monitor the 30-day contact board and ensure that contacts are completed before an infraction occurs.
• Ensure that all Pay 4 Performance criteria are being met: staff under your supervision should complete documentation in a timely manner and ensure it meets general guidelines of legibility, is signed, dated, and follows the DAP format.
• Maintain productivity of the staff assigned to you using the reports provided through the TCM director.

Requirements

• Masters Level degree in social work, psychology, rehabilitation, activity therapies, counseling or education and Three years mental health direct care experience - one of which includes supervisory experience preferred,
• Knowledge of and the ability to put into practice the Blended Case Management Standards of Care,
• On-call responsibility & completion of BHTEN 10-week case management orientation, as well as a valid driver's license, is required,
• Bilingual proficiency in English and Spanish, with strong reading and writing skills is required,
• Current Driver's License; satisfactory driving record; eligible to operate program vehicles.

About COMHAR

COMHAR is a nonprofit human-services organization dedicated to empowering individuals, families, and communities to live healthier, self-determined lives. Our mission is: "To provide health and human services that empower individuals, families and communities to live healthier, self-determined lives." Serving the Philadelphia region since 1975, COMHAR provides a wide continuum of behavioral health, intellectual and developmental disability, substance use, and social support services. With programs that include outpatient treatment, residential services, community-based recovery centers, supportive housing, and specialized services for children, families, and diverse populations, COMHAR delivers person-centered care rooted in dignity, respect, and community integration. Today, COMHAR’s team supports more than 5,500 people each month, helping individuals build stability, independence, and meaningful connections in their communities. COMHAR strictly follows a zero-tolerance policy for abuse. COMHAR is proud to be an Equal Opportunity Employer. We maintain a drug-free workplace.

Pay

$55,702.00

Schedule

Scheduled Monday-Friday 8:30AM-5:00PM

Benefits

• Full-time and Part-time employees enjoy a comprehensive benefits package including medical, vision, and dental insurance, life and disability coverage, a 403(b) retirement plan, paid time off, tuition reimbursement, an employee assistance program, and additional voluntary options such as disability, accident, and pet insurance.