Bilingual Assistant Store Manager (Spanish)

About the role

The Assistant Store Manager works with the Store Manager to organize, plan, and implement strategies in a Sherwin-Williams paint store. This includes supporting all aspects of store operations, including customer service, marketing, merchandising, inventory, finances, and store safety.

Responsibilities

• Support business strategies to increase sales and optimize profitability
• Ensure high levels of customer satisfaction through excellent service
• Build and maintain knowledge of all products to ensure effective customer recommendations
• Build positive relationships with wholesale and retail customers
• Complete store administration
• Maintain compliance with policies and procedures including safety, loss prevention, and security
• Maintain outstanding store condition and visual merchandising standards, including promotional packages and sales floor displays
• Support employee training, development, performance management, and corrective action
• Respond to and resolve any customer and/or employee complaints
• Partner with Store Manager to make outside sales calls to increase market share

Qualifications

• Minimum Requirements: Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must be able to read, write, comprehend, and communicate in English
• Must be able to read, write, comprehend, and communicate in Spanish
• Must have a valid, unrestricted Driver’s License
• Must have at least a High School diploma or GED
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion

Preferred Qualifications

• At least one (1) year of experience working in a retail, sales, or customer service position or have completed a Sherwin-Williams Management Training Program
• At least one (1) year of experience in leadership role(s), supervising others, or leading teams
• Previous work experience selling paint and paint-related products
• Work experience using timekeeping and/or customer relationship management (“CRM”) systems
• Associate's degree or higher in business, sales, or marketing
• Willingness to relocate for future job opportunities

Benefits

This position is eligible for health benefits, such as medical, dental and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, security, retirement and saving benefits. Additional benefits include a generous time away from work package, including personal leave, paid parental leave, medical leave, vacation, and holidays.