Jobs · Customer Service · Massachusetts

Bilingual Assistant Manager - Credit

Rent-A-Center · Lawrence, MA · 1 mo ago
Customer Service$23.5/hrFull-time

About the role

Provide customers access to high-quality goods that enhance their quality of life. You will do meaningful work and make a difference in our customers' lives.

Responsibilities

  • Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis
  • Customer Service: Provide friendly, top-notch customer experiences through "white glove" service with a servant's heart in our stores and in customers' homes
  • Deliveries & Pickups: Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures
  • Merchandising: Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind

Requirements

  • 1-3 years of retail/customer service, sales, or collections experience
  • High school diploma or equivalent
  • Must be at least 18 years of age
  • Valid state driver's license and good driving record – you will be driving company vehicles
  • Ability to lift and move product such as furniture, electronics, and appliances
  • Great communication and customer service skills

Qualifications

  • Seeking more than just a job, but a career
  • A desire to improve our customers' lives
  • A hunger to learn the business
  • Grit and determination

Benefits

  • Paid Time Off
  • Medical, Dental, Vision, Life Insurance
  • Supplemental Life Insurance
  • Spouse/Dependent Life Insurance
  • Short Term Disability
  • Long Term Disability
  • Flexible Spending Accounts
  • 401(k) Savings Plan with company match
  • Legal Insurance
  • Identity Theft Protection Plan
  • Health Savings Accounts
  • Hospital Indemnity
  • Critical Illness Insurance
  • Accident Insurance
  • Limited Purpose Plan
  • Award‑winning culture with opportunity to advance

Pay

Minimum starting hourly rate: $23.50 – $24.00 per hour.

Schedule

Full‑time position with a consistent weekly schedule; Sundays off (store closed); weekly pay (companywide).

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