Bilingual Administrative Assistant

Benefits

• Familial leave
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Training & development

About the role

Join a Practice That Puts Employees First At Kimel Psychological Services (KPS), we believe exceptional client care begins with exceptional administrative support. Our administrative team is the heart of our practice, ensuring that families receive compassionate, efficient, and professional service from their very first contact with our clinic.

Responsibilities

• Client Communication & Scheduling
• Serve as a welcoming first point of contact for clients and families
• Respond promptly and professionally to phone calls, emails, and faxes
• Conduct intake calls and answer questions regarding clinic services
• Schedule appointments and manage clinician calendars
• Cookordinate room usage and scheduling logistics
• Provide support to Spanish-speaking families throughout the intake and scheduling process
• Administrative Operations
• Verify insurance coverage and benefits
• Aid with private-pay and insurance billing processes
• Initiate appointment reminders and follow-up communications
• Maintain accurate client records within our electronic medical record system
• Scan, upload, organize, and shred client documentation
• Ensure compliance with HIPAA and confidentiality requirements
• Practice Support & Collaboration
• Work closely with the primary administrative assistant and clinical team
• Help maintain an organized, professional, and welcoming office environment
• Monitor administrative processes to ensure efficiency and quality
• Participate in staff engagement events and team-building activities
• Contribute ideas that help improve client experience and practice operations

What We Offer

• Competitive Compensation
• W2 competitive hourly pay ($21-28/hour) based on experience, qualifications, and bilingual proficiency.
• Collaborative Atmosphere
• Monthly staff engagement events and ongoing professional development
• A collaborative, inclusive, and genuinely supportive team culture
• Very nice location- close access to restaurants and shopping areas (for breaks)

Required

• Fluent Spanish and English language skills (spoken and written)
• Strong empathy skills for working with complex families with high needs
• Minimum of one year of administrative experience in a healthcare, mental health, medical, educational, or related setting
• Strong organizational and multitasking abilities
• Excellent written and verbal communication skills
• Proficiency with computers and technology, including Google Workspace
• Ability to learn and navigate electronic medical record and billing systems
• Commitment to professionalism, confidentiality, and excellent customer service
• Commitment to remaining with the practice for at least two years
• The ability to work in-office a minimum of two days per week

Preferred

• Bachelor's degree or higher
• Experience working in a psychology, healthcare, or developmental disabilities setting
• Experience with Therapy Appointment, Office Ally, Medicaid billing systems, or similar healthcare software
• Familiarity with insurance verification and healthcare billing procedures
• Passion for supporting culturally and economically diverse neurodiverse individuals and Spanish-speaking families

How To Apply

We would love to hear from you. Please send your resume and a cover letter of interest to lila@kimelpsych.com with "Bilingual Administrative Assistant" in the subject line. In your letter, please describe your experience working with Spanish-speaking families and how your background aligns with the qualifications listed above. You may also call or text Dr. Lila Kimel directly at 303-910-7664 with any questions.