Bilingual Administrative Assistant ALP Camden

About the role

The Administrative Assistant is responsible to complete the job responsibilities stated below in a professional and timely manner. The Assistant will be responsible to assist in the management of the non-clinical aspects of the Assisted Living.

Qualifications

• High School Diploma or GED preferred
• Ability to speak and understand English and Spanish
• Phone etiquette – Ability to speak clearly and answer phones in a professional manner
• Good communication skills
• Proficient computer skills
• Proficient basic office skills
• Organized & able to multi-task
• Reliable

Responsibilities and Duties

• Maintains a working relationship with the Administrator
• Maintains a working relationship with the RN, LPN and all other nursing staff
• Maintains a professional relationship with all residents, families, and all service providers
• Maintains confidentiality of verbal and written information pertaining to residents, facility operations and other personnel
• Maintains resident’s privacy and dignity
• Has a full understanding of fire, emergency and safety procedures
• Answers phones, takes messages for the Administrator and other staff and making sure messages are delivered to appropriate personnel
• Scanning and copying & filing as directed by Administrator
• Copy bank statements and other documentation as needed for Medicaid applications
• Gather information from potential residents who would like more information about the Assisted Living Program (name, address, phone number, etc.)
• Provide potential residents with Brochure, ALP packet and Medicaid information packet
• Planning of marketing events to promote ALP
• Maintains communications with HMO Case management & Medicaid offices on program applicants
• Abide by established guidelines of the facility and governing regulations
• Any other responsibilities deemed necessary by the administrator