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Jobs · Business Development · New York

Bilingual Account Manager, Field Based,

UnitedHealth Group · New York, NY · 2 wk ago
Business Development$19.23–$38.46/hrFull-time

About the role

The EP Account Manager works under the direction of the Essential Plan (EP) Sales & Account Management and collaborates with the Business Development and Community Outreach teams. The role focuses on increasing marketing synergy and driving overall membership growth for the Essential Plan, which serves New Yorkers aged 19-64.

Responsibilities

  • Enroll eligible members in UHC Essential Plan
  • Build and foster relationships with key accounts (provider offices, pharmacies, CBOs, housing, etc.)
  • Present health plan information to providers, business advocates, potential eligible individuals, and responsible for closing sales
  • Serve as the point of contact for members to provide excellent service and enrollment experience
  • Lead pipeline management and meet or exceed sales and enrollment expectations within assigned territory
  • Conduct product information presentations in multiple settings, including in-home consultations
  • Track and measure various sales event effectiveness and activities, events, leads & lead progress, sales, appointments, contacts, and relationship progress daily through internal systems
  • Provide input, support, and feedback on promotional opportunities, benefits, and other issues
  • Stay informed on UHC operations, provider network, premiums, member services, claims, explanation of benefits, processes, and other services and issues to provide community partners, prospects, and members with accurate information and provide feedback as appropriate
  • Manage multiple priorities including visiting provider offices on a regular basis and following up on leads in a timely fashion
  • Track a schedule to keep appointments on time and information pertaining to those appointments in a timely manner
  • Input consumer demographics and interactions into company systems as appropriate
  • Perform other duties as required

Required Qualifications

  • Marketplace Certified (Valid NYSOH Certified Application Counselor ID - CAC) in good standing or willing to obtain certification within 30 days of hire
  • 1+ years of business-to-business (B2B), Business to consumer (B2C) Direct marketing, outside sales or community outreach experience
  • Intermediate level of proficiency in MS Office (Outlook, Word, Excel, Power Point)
  • Willing and able to travel locally up to 100% of time within assigned sales territories in this NYC market area requiring reliable transportation or access to public transportation
  • Willing and able to work core business hours, Monday - Friday 8am-5pm and nights and weekends, when required
  • Reside within commuting distance to New York Metropolitan area
  • Valid driver's license, good driving history and current automobile insurance
  • Insured, dependable vehicle with current driver's license
  • Health & Accident Insurance license required (company-sponsored) state health/life insurance; or willing to obtain license within 30 days of hire
  • Established professional relationships with non-profits, community sources CBO's, religious/faith-based organizations FBO's in designated sales territory
  • Demonstrated knowledge of Essential Plan Marketplace marketing rules and regulations preferred, training in all lines of businesses will be provided
  • Previous outside sales and territory management experience

Preferred Qualifications

  • 2+ years of business-to-business (B2B), Business to consumer (B2C) Direct marketing, outside sales or community outreach experience
  • Experience working with communities of all different ethnicities, cultural backgrounds, diverse populations and/or underserved communities
  • Previous outside sales and territory management experience
  • Established professional relationships with non-profits, community sources CBO's, religious/faith-based organizations FBO's in designated sales territory
  • Demonstrated knowledge of Essential Plan Marketplace marketing rules and regulations preferred, training in all lines of businesses will be provided

Skills

Execute excellent communication, interpersonal, time management and organizational skills
Excellent relationship building skills
Ability to be compassionate while selling
Function independently and responsibly with minimal need for supervision
Ability to manage multiple priorities as it relates to meeting enrollment goals
Ability to communicate complex healthcare information to potential clients

Benefits

Comprehensive benefits package
Incentive and recognition programs
Equity stock purchase
401k contribution (all benefits are subject to eligibility requirements)

Pay

The hourly pay for this role will range from $19.23 to $38.46 per hour based on full-time employment. This role is also eligible to receive bonuses based on sales performance. We comply with all minimum wage laws as applicable.

Equal Opportunity Employer

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

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