Bilingual ACA Sales Representative (Spanish)

Qualifications/Requirements

• High School Diploma
• Active Group 1- Life and Health Insurance Licenses
• Maintain CE to ensure active license status
• Clear a State required background check to obtain and maintain license
• Strong knowledge in CRM systems and Microsoft suite products
• College degree or equivalent work experience required
• 3+ years’ experience in customer service, sales, or healthcare-related industry
• Clear an employer background check
• High sales conversion rates

Duties & Responsibilities

• Answer inbound sales calls from customers interested in learning about our ACA products and services
• Make outbound calls to prospective clients and leads
• Discuss and assist customer needs, matching them with the most suitable plan and promotion
• Promote company products on each call
• Handle calls professionally, meeting company regulatory and compliance standards
• Accurately document interaction details
• Meet key performance indicators (sales calls, sales process, call quality, and product selection)
• Stay educated on corporate initiatives, market changes, and process changes
• Other duties as assigned

Knowledge, Skills, Abilities, & Experience

• Self-motivated; upbeat attitude with high energy level
• Excellent customer service skills
• Excellent verbal, written communication, and interpersonal skills
• Empathy and patience
• Ability to multi-task
• Passion to succeed, with a competitive spirit